A member of the Cars.com family
| Value: |
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4.0/5 |
| Exterior: |
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4.8/5 |
| Interior: |
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4.7/5 |
| Comfort: |
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4.8/5 |
| Performance: |
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4.0/5 |
| Reliability: |
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3.9/5 |
149 of 179 (83%) of consumers said they would recommend this vehicle to a friend.
Reviewed by Mark
September 22, 2020
This SUV is quiet, comfortable, and FAST. It has a lot of extras but I mostly bought it for the smooth ride. The 20 mpg/ 27 mpg is an added benefit.
I would recommend this vehicle to a friend: YES
Reviewed by Fast Eddie
September 22, 2020
The suv has plenty of room for vacation trips and comfortable for long trips. Love the different drive modes for this model. Very spacious cargo area and can seat 7.
I would recommend this vehicle to a friend: YES
Reviewed by Bought a lemon
September 14, 2020
I bought the new 2020 explorer as a family car. Worst mistake ever. Looks nice on the outside but drives horribly. The transmission jerks and lunges while driving. It is scary and completely unsafe. No sensors seem to work on my vehicle correctly. It blew the intercooler and never threw a code. The seats are cheap and extremely uncomfortable compared to the real leather I traded in. The car consistently has electronic issues. The dealerships will just reset the computer and send you on your way. The gas mileage is a complete lie! I get 18MPG my 6.0 V8 and my 6cyl. got better gas mileage the ride is loud and bumpy. The interior is very cheap.
I would recommend this vehicle to a friend: NO
Reviewed by Robby,L happy xlt owner
September 13, 2020
My wife and I traded in our 2017 ford explorer for a new 2020 4x4 xlt its beautiful inside and out plenty of room comfortable and classy ! It may take a minute to figure out all the options and technology but we love it and have had nothing but good luck with several ford vehicles in the past ! Love it !
I would recommend this vehicle to a friend: YES
Reviewed by jesush
September 11, 2020
The new EXPLORER is a great car. I had an EDGE and I used then previous EXPLORER. The big difference, the interior of the car. It´s outstanding! Nice, easy to handle and drive. The engine is also a very powerful one.
I would recommend this vehicle to a friend: YES
Reviewed by Susan Baker
September 10, 2020
I just purchased a 2020 Ford Explorer and I absolutely love it! Plenty of room and great performance. This is the second Explorer I have owned. I highly recommend this vehicle for great comfort and performance!
I would recommend this vehicle to a friend: YES
Reviewed by Deb P
September 06, 2020
Loved the car but from day one had unresolvable electrical/sensor issues. Finally, after a 7 month battle, FORD bought it back. I have been a Ford owner for years, but given that this was a new release for 2020, I did not wish to chance getting another that could potentially have similar issues. I was not in the market for a smaller Ford vehicle so have taken a break and have opted for a Jeep Grand Cherokee Summit for now.
I would recommend this vehicle to a friend: NO
Reviewed by Stephanieg
September 03, 2020
This is the second Platinum Explorer I have owned. It has every luxury feature you can imagine with a much better price than Acura or Lexus. Super comfortable with a speedy engine and great look!
I would recommend this vehicle to a friend: YES
Reviewed by bbhg
September 02, 2020
This vehicle is impressive with minor problems like lack of USD ports and goes upscale when not necessary, ( does a gas gauge need changing) but I am happy to have it.
I would recommend this vehicle to a friend: YES
Reviewed by David Hillstrom
August 31, 2020
It's brand new, so time will tell. Overall I love this vehicle. A V6 hybrid with lots of power and I feel very safe in it (all the safety technology). It looks great and has more features than I think I will ever use (but I'm glad they are included). If there is anything I don't really care for, it is the smaller windows all the way around on the vehicle. I get that Ford isn't the only one following this trend. I guess that means that I rely more on the cameras on the car, and the anti-collision / lane navigation / integrated safety technology on the vehicle. I'm okay with that. And This Explorer is way more advanced than my last one!
I would recommend this vehicle to a friend: YES
Reviewed by Aggie Fan
August 22, 2020
This vehicle is great. It has a lot of room, it is comfortable and looks great! I can't wait to take a trip in this vehicle.
I would recommend this vehicle to a friend: YES
Reviewed by Ghgh
August 21, 2020
This car is amazing! Has good pick up speed, the color is fantastic, comfortable and roomy! Wonderful purchase! Cool added features! Check it out! Awesome ride!
I would recommend this vehicle to a friend: YES
Reviewed by Lauren
August 20, 2020
Love my new car! I have been looking at the Explorer for quite some time. Found the perfect one at Wickstrom and had the best buying experience.
I would recommend this vehicle to a friend: YES
Reviewed by A Ford guy
August 19, 2020
Moved up from a smaller SUV to the larger Explorer... love the larger size for cargo and extra leg room for the people in the back
I would recommend this vehicle to a friend: YES
Reviewed by Former Ford Fan
August 17, 2020
The explore seemed okay at first, it rode good, looked good, but after only 8 months the 10 speed transmission went out and after 6 weeks they still have not fixed it, it is still sitting at dealership waiting for parts. Customer service has been horrible, even down right rude! I've driven Fords all my adult life, but not any more!
I would recommend this vehicle to a friend: NO
Reviewed by Robert H
August 17, 2020
My new Ford Explorer exceeded my expectations. Great styling, comfort and performance. Its a pleasure to drive to work. I have a 36 mile commute each way and I look forward to making it with my new Explorer.
I would recommend this vehicle to a friend: YES
Reviewed by Travelingmom
August 16, 2020
Love it! The car my daughter was looking for. Has everything she was looking for in a car for her and her children. Love the color!
I would recommend this vehicle to a friend: YES
Reviewed by Terry P
August 15, 2020
It was a special new SUV for us as we live in the mountains with winding roads, grades up & down and snow 3 to 4 months of the year. The acceleration and handling is much improved in the 2020 verses the 2015 we had. The interior is spacious, comfortable, good climate control, so many new electronic features along with the safety features. Our granddaughter was T-boned last week by a drunk driver. The car was totaled, but she and her passenger were only slightly injured thanks to the safety features of the 2016 Ford Escape she was driving. We are happy with Fords.
I would recommend this vehicle to a friend: YES
Reviewed by EdM
August 14, 2020
I drive it about 150 miles per day. 4x4 has gone out twice, All sorts of warning lights go off, windows go up and down by themselves, transmission cooler went out, starting to stall, going back in to Ford for fixes but I don't really think they have them. Current mileage about 27k. Better wait to see if they remedy problems before buying. Will look at lemon laws after next Ford visit.
I would recommend this vehicle to a friend: NO
Reviewed by MsMoreAgain
August 13, 2020
It’s pretty..... It’s comfy....but it makes a better couch than a car. I’ve never had so many mechanical problems with a new car. Shocks went out less than 6 months after purchase and I am a suburbanite...haven’t exactly been taking it off of sweet jumps or anything! Grocery store runs shouldn’t break shocks. Dealership is a mess. I’ve seen better communication in place at Walmart. The tech is glitchy. 4-5 times the touch screen has locked up and stayed locked on an all blue non responsive screen. Restarting the car (like a computer???idk) does nothing. After a few days it will come back on. Heating and air component controls for 2nd row loose when pressed. Shoddy construction. Now the actual review, the one I could have left if Ford wasn’t sticking American consumers with ripoffs shaped like cars: Clean lines, comfortable interior, great moon roof. Family memory type car. Roomy for passengers. 3rd row is small but workable. Quiet inside, really keeps the road out. Punchy acceleration- I never feel like “maybe if I lean forward it will go faster” when trying to get on the highway. Gas mileage is good given the size and power. You almost did it Ford. Almost. This import-only girl almost had a favorite American made car. Ditching it at personal expense to save the time I would ultimately have had to spend sitting in the ford dealership, forlorn on sticky pleather chairs soaked in smells of Nicorette, cigarette smoke, and complacency.
I would recommend this vehicle to a friend: NO
Reviewed by Sharon Carolina girl
August 13, 2020
I’ve only had the Limited Explorer for 1 day so I am still trying to figure things out about it. I had a 2014 Explorer and this new one is way more Technologically challenging.
I would recommend this vehicle to a friend: YES
Reviewed by DKruger
August 12, 2020
This is the most versatile vehicle I've owned. Something the wife and I are proud to drive around in. Can be driven to a formal function or used for grocery shopping. It fits in everywhere. Easy to drive and park. We love it.
I would recommend this vehicle to a friend: YES
Reviewed by Anita
August 06, 2020
This SUV is great, I love everything about it. It's comfortable, roomy and a smooth ride. I feel classy driving it but yet within my budget!
I would recommend this vehicle to a friend: YES
Reviewed by Don,preacher
August 06, 2020
This car was exactly what I was looking for. It has met all my expectations. I would not hesitate to purchase it all over again if I had the opportunity.
I would recommend this vehicle to a friend: YES
Reviewed by K & R
August 04, 2020
We had an Explorer with our last lease and loved it so much that we went with another one!! The color Silver Spruce is so awesome! Very classy. Love the tan and black interior. It drives so easy! Very happy with this car!
I would recommend this vehicle to a friend: YES
Reviewed by Jerome A D
August 03, 2020
Everything I wanted as far as options, styling, 4 wheel drive, 3rd row seating along with power rear hatchback. Plus the car just looks good
I would recommend this vehicle to a friend: YES
Reviewed by Jana Shaw
July 31, 2020
This car meant my needs. Have great leg room. Beautiful color. Inside and out. Has more then one charger sort. Work out great for my family
I would recommend this vehicle to a friend: YES
Reviewed by Bob Pr.
July 28, 2020
Very satisfied with everything that the Explorer has for options & body style. The ST package makes the Explorer fun to drive, especially when you use the Sport package.
I would recommend this vehicle to a friend: YES
Reviewed by Dmm
July 27, 2020
Wonderful road car. Love the advanced features especially adaptive speed control.works well for my golf clubs. The land stability feature hugs too closely to the left edge.
I would recommend this vehicle to a friend: YES
Reviewed by Gran4
July 26, 2020
This car met all our needs for the whole family. Plenty of leg room, luxurious seating. Informed my salesman if my expectations and wants and it was fulfilled to the fullest.
I would recommend this vehicle to a friend: YES
Reviewed by Laudo
July 25, 2020
Have driven my 2020 Explorer Limited for 2 months and 2000 miles and while driving on the highway the dash lit up like a Christmas tree and slowed to a crawl. I had to call for roadside assistance and be towed to my dealership. Received a loaner (Fusion) but am worried about all the bad reviews I’ve read of others with the same problem. Hopefully it can be fixed but if it continues to break down I will be after Ford to replace this vehicle under the lemon law.
I would recommend this vehicle to a friend: NO
Reviewed by jsnaig
July 24, 2020
I like the up to date technology, the sleek design, and the power this SUV gives. It has an abundant amount of room for traveling and shopping with other people.
I would recommend this vehicle to a friend: YES
Reviewed by David
July 24, 2020
This car is nice but would have liked to had the option of not been required to have the 3rd row seating. Never used and even though the seats folded down, they were a waste and took up some space. The care wondered down the road. Always have to work the steering wheel. All of my other Fords and my wife's Subaru Outback, you just point it in the direction you are going and it steers easy and stays where it is supposed to. The fuel economy is not good. I traded it for a 2020 Ford Ranger and the Ranger is so much more economical overall. Just a few things made me not want the car. Was expecting more.
I would recommend this vehicle to a friend: YES
Reviewed by JT
July 23, 2020
We have only have had our 2020 Explorer a month and about 1,000 miles. It rides nice, comfortably seats 7, and very satisfied so far.
I would recommend this vehicle to a friend: YES
Reviewed by Phoenix4504
July 21, 2020
The car has met all needs thus far. it's comfortable, reliable, beautiful and drives wonderfully. I love it so far. Hopefully it won't be a different story here within the next year and it stays just as reliable.
I would recommend this vehicle to a friend: YES
Reviewed by West way ford
July 20, 2020
This car met all my requirements I test drove it and immediately fell in love with it I love all the features it has definitely recommend
I would recommend this vehicle to a friend: YES
Reviewed by LYDT
July 17, 2020
The model is an ST and it is living up to it's rep! I love it! And the coloring I have (special edition) is beautiful.
I would recommend this vehicle to a friend: YES
Reviewed by Myrna C
July 14, 2020
Ease in driving and comfort are foremost for us in choosing a car. The Ford Explorer not only fulfills these criteria but is also impressive for its safety features, not to mention its streamlined exterior design and beautiful interior! One of the best cars we've ever owned !
I would recommend this vehicle to a friend: YES
Reviewed by Rachaell99
July 13, 2020
Been driving ford for quite some time. Loved my 3 previous explorers, years 1997, 2014 & 2017. They were dependable & never had any issues. Thought I would get the same reliability in a 2020 when my lease was up in May. I was wrong. Ford totally dropped the ball. The quality isn’t there. Ford took away so many features that I loved in my 2017 XLT. Like dimming rear view mirror, dimming driver mirror, forward sensing, de-icer wipers, real leather seats (it’s now uncomfortable synthetic). They replaced a lot of interior with cheap hard plastic. The ride quality is rough. Doesn't come close to my 17. The steering is wonky, handles terribly around curves & turns. To top it off, ford added so much useless tech that is nothing but a giant pain. Auto start/stop decides when it wants to work. The touch screen doesn’t work when pressing the radio stations & is laggy when it does change. Heat wouldn’t turn on the morning after I brought it home. Dual climate control blows heat out one side, AC out the other with both sides set to same temp on AC. With less than 500 miles, my dash was lit like a Christmas tree full of faults and warning failures from ABS break system, hill descent, pre collision assist fault. Pre collision warning comes on with no one near warning of a crash about to happen. There have been multiple times I felt the steering wheel pulled from my hand while the car drug to the left lane....must have been malfunction with lane assist when I didn’t even have it on. Car makes strange noises after you shut it off for up to half hour later when you close any of the doors. Some thumping sound under the floor & what resembles a fuel pump noise before you start a car. Had it to dealer for all the faults which is supposedly only a sensor. But here I am a week later and having more issues with warnings on dash. This explorer is my family vehicle. I don’t feel safe driving especially with my kids in.....it’s as if this car has a mind of its own. I never use the word hate, but I can honestly say I HATE the 2020 explorer. I’ve only had it 2 months yet dread every time I have to drive it. It’s an overpriced piece of junk that I am stuck with for the next 3 years. When this lease is up, I will not be going back to ford. Take my advice & stay away
I would recommend this vehicle to a friend: NO
Reviewed by Jamie81
July 13, 2020
I have a Ford explorer sport 2017 with 50,000 miles on it. Just recently I now have all of my trim popping off on the vehicle only part of it is covered Under warranty. I was driving down the highway and a piece of the trim on my windshield flew off both sides are cracked they said my car is never been in an accident and I’ve never had the windshield replaced. The cost is going to be $750 when I contacted Ford they said they were only going to cover $155 as a courtesy I’ve been escalated to a supervisor and that person said they would cover $500. To then have another supervisor called me the next day to say we made a mistake we’re not covering it for 500 either take the 155 or take nothing so now this is my problem. So now we will never buy another Ford again and my husband is going to replace it himself and it’ll cost us $100 on Amazon and a YouTube video. It’s a disgrace that Ford can’t back up their own product and we’ve had to buy double-sided tape at the store because it’s all popping off and I’ve already had the roof rack replaced once on a recall and now it’s coming off again. This is a $60,000 car they should be ashamed of themselves.
I would recommend this vehicle to a friend: NO
Reviewed by Stephanie
July 11, 2020
Drives great and looks great. Very comfortable and lots of room. Which my husband needed. The color is want we wanted and the interior is just perfect. Love all the extra space inside.
I would recommend this vehicle to a friend: YES
Reviewed by Buldogusa56
July 11, 2020
This vehicle is head and shoulders better than any I've ever owned. The design and looks are beautiful. The interior is luxurious stitched leather. And the technology blows me away. It is very nearly an autonomous vehicle. I love my explorer. I'm never giving it up.
I would recommend this vehicle to a friend: YES
Reviewed by lovemyexplorer
July 09, 2020
Great performance. Smooth ride. Love the way the interior looks and the exterior look is incredible. Great vehicle!! Can't wait to test it out in the mountains!!
I would recommend this vehicle to a friend: YES
Reviewed by Wsmsu
July 09, 2020
A good size for our needs, well appointed and we are very pleased. We wanted 4 wheel drive to pull our boat. Comfortable ride. Thank you.
I would recommend this vehicle to a friend: YES
Reviewed by Raul
July 08, 2020
Ford Explorers have come a long way. I purchased a Platinum model and this SUV is outfitted with all the bells and whistles that a luxury car comes with. This is our family's first new car purchase, we have always purchased used, and I can say with confidence that this is the best vehicle we have ever owned. Thank you Sheehy Ford and Juan Tejera.
I would recommend this vehicle to a friend: YES
Reviewed by Jennifer
July 04, 2020
We have been impressed so far by our 2020 Explorer ! Love the new exterior design and overall the vehicle just grows on us day by day.
I would recommend this vehicle to a friend: YES
Reviewed by Holly and Darren
July 03, 2020
The 2020 Explorer is one of the best vehicles we’ve owned. The redesign has taken the Explorer to a new level. We’re die hard Ford fans, but this even surpasses our expectations in quality, comfort, and luxury (Platinum Edition). The technology is unbelievable, and the current model is so much more substantial than previous models. You’ll be impressed.
I would recommend this vehicle to a friend: YES
Reviewed by Kristin
July 03, 2020
I've had the car 2 months and so far I am loving it. I traded in my 2015 Armada, which had basically no bells or whistles, to the Explorer where so much comes standard. At 6'1 there is lots of leg room. The captain's chairs are great. Plenty of room for my teens and their friends. Good gas mileage. I do wish that there was a little more cargo room in the back and that the cup holders were not on the floor in the middle. The touch screen is basically like an iPad; it is very user friendly even for someone who is not exactly techie like myself. Overall, I would recommend if you need a family car, but do not want one as large as the Expedition.
I would recommend this vehicle to a friend: YES
Reviewed by Becca1326
July 02, 2020
I just bought this car and it’s brand new so I’m not to sure If their will be many problems but so far I am in love with this car. It drives great and the seats are comfortable. Plenty of room also
I would recommend this vehicle to a friend: YES
Reviewed by teriexplorer20
June 28, 2020
The Explorer is comfortable, spunky, and has all of the bells and whistles. Captains seats in second row very classy. Camera and iPad for navigation have remarkable clarity and functionality. Exterior sharply designed and interior stylish and comfy!
I would recommend this vehicle to a friend: YES
Reviewed by BLZ
June 22, 2020
Have had my vehicle in for jerking in gear and reverse. Grinding noise also at 5,000 miles, Replaced oil cooler. At 9000 miles 4 wheel drive light, check engine, and ABS light came on; replaced half shaft speed sensor. Have the collision light come on but nothing in front me.
I would recommend this vehicle to a friend: NO
Reviewed by Telegraph guy
June 22, 2020
This car meets our needs and wants. It has good power, and great comfort. The technology is well integrated and easy to understand. The ride options are areal plus.
I would recommend this vehicle to a friend: YES
Reviewed by SunniD
June 21, 2020
Beautiful style and ultimate driving experience . This is the vehicle I have wanted for years and I finally have it. Love the upgrades. Feels like a luxury vehicle!
I would recommend this vehicle to a friend: YES
Reviewed by Commander. Dr. Bob. Matthews
June 21, 2020
Overall , it is a very reliable mode of transportation. I am not enamored with too having many ”Bells and whistles. “. I am not a techy “ We just want a rear wheel drive vehicle with a 6 cyl engine the That has a Moderate towing capacity( SemperFidelis )
I would recommend this vehicle to a friend: YES
Reviewed by Silver Fox
June 20, 2020
Not only is this Rapid Red metallic, Platinum edition, SUV stylish, but it's comfortable and a work horse. It pulled a 3,000 lb. load consisting of a trailer with a Harley Trike with ease. We have the 3.0 EcoBoost engine with the 31 gear differential.
I would recommend this vehicle to a friend: YES
Reviewed by MVax1979
June 09, 2020
I had a very loaded up 2018 Explorer XLT, so when it came time for a new one, I decided to "upgrade" to a 2020 Limited. The jury is still out on this one. I love the updated look and feel of the new Explorer, but so far I am not overly excited about it. The passenger door has developed a loud rattle that I can't seem to figure out. I have ongoing issues with the SYNC system. It constantly disconnects my phone and won't reconnect unless the vehicle is turned off and sits for at least an hour. Extremely frustrating, I never had that issue with the 2018. Now comes the biggest "surprise". I was on my way to work this morning and error messages galore began to appear on the dash. Hill start assist not available, Pre-collision assist not available, Service AdvanceTrac, AWD Fault Service Required, See manual were all of the messages displaying. From what I have researched this morning, this doesn't sound good at all. I have only had this Explorer since March of 2020. Never had a single issue with the 2018.
I would recommend this vehicle to a friend: NO
Reviewed by Nancy
June 07, 2020
Favorite car. This is the second explorer I have owned and I love them. I went from an XLT to a Limited all of the new features are amazing. The new body style is the best yet.
I would recommend this vehicle to a friend: YES
Reviewed by Panhandleboy
June 02, 2020
Like the the car, stylish and sleek. Really looks good and has a lot of pep and go. What can I say, we like the Explorer. Our second one.
I would recommend this vehicle to a friend: YES
Reviewed by Kim
June 02, 2020
So far we love it. Plenty of room, great acceleration, a huge array of driver friendly features that adds to a quality driving experience. We have no complaints and look forward to the next three years of quality driving.
I would recommend this vehicle to a friend: YES
Reviewed by Kurt
June 02, 2020
Ford explorer is a great car that's why police choose it. But I really would like to see Ford Explorer EV. Now a day a lot of people switching to eletric vehicles as the gas expense pays more than half of the purchase price and full in some cases, it depend on your driving habits. But my point is i wouldn't hesitate to by Ford explorer full eletric.
I would recommend this vehicle to a friend: NO
Reviewed by AVF
June 01, 2020
Succeeded all my expectations. Powerful and fast family SUV Great infotainment system ST version which is great value for 400 HP Impeccable wheels and calipers
I would recommend this vehicle to a friend: YES
Reviewed by KC Explorer fan
May 30, 2020
This is my 4th Explorer. So I guess you can say I love these vehicles. Roomy, comfortable and stylish. I don’t often need the 4 wheel drive, but it’s nice to know it’s there if needed. I’m always dropping the 2nd row seats, I keep the 3rd down, to haul stuff. While I’ve never towed a trailer, so I can’t speak to that. Bottom line, I love them. My 2020 dash is different and took a little getting used to. But it’s great.
I would recommend this vehicle to a friend: YES
Reviewed by Sue
May 28, 2020
We were looking to replace our family van but not lose seating. We love the sportiness of the Explorer, comfortable ride and appreciate all the extra safety features we weren't expecting!
I would recommend this vehicle to a friend: YES
Reviewed by Michelle Marie
May 27, 2020
My Ford Explorer is so comfortable. Has apple car play and a multitude of safety features. It has the ability to tow 5500 lbs!! It is. 4 cylinder on a truck chassis. It has the power of a 6 cylinder. Yet gets great gas mileage. I have owned 6 cylinder vehicles for the last 15 years and this one feels like it has the same power.
I would recommend this vehicle to a friend: YES
Reviewed by IsellCars09
May 22, 2020
Shopped awhile for a blue sporty SUV that had the essentials and the 2020 Ford Explorer (Atlas Blue) has more than impressed me. The exterior design is what closed the deal for me. Ford nailed this generation with the flat, wide nose, aggressive headlights, and the sleek grille. It’s an XLT, an entry-level trim, but it has a leather interior with captain seats, and the blind spot markers (BLIS) along with lane integrity tech. It may be the only seven-seater SUV that has a 4-CYL engine, but its Ecoboost engine is no slouch! Acceleration and power are no problem, as it hits ~300 HP at 5500 RPM. Also it is capable of towing 5,300 lbs. It is RWD, and it rides smooth and handles like a sedan. The sixth generation of the Ford Explorer has “the look” of a winner that gives justice to the best-selling SUV of all time. I bought it with the intention of having it for up to a decade and more. It’s a vehicle I find excuses to drive.
I would recommend this vehicle to a friend: YES
Reviewed by Tjarret
May 22, 2020
Beautiful. Has a lot of features. Auto start. Just amazing. Love the color. Has the sunroof on top. If I loose key has code. Love the black rims.
I would recommend this vehicle to a friend: YES
Reviewed by Becky
May 21, 2020
I feel this car is very comfortable to drive as well as 2nd row seats are very comfortable to sit. With all of the options to improve the safety of driving, I feel safer when commuting
I would recommend this vehicle to a friend: YES
Reviewed by Patrick Landon
May 18, 2020
Bought this beautiful SUV when my dealer bought back my faulty Traverse, it literally crapped out on me 4 hours away from home. So I was done with Chevy, so I decided to buy a 2020 Ford Explorer Platinum. Primarily for the wife. She drives 3 hours to and from work, and she absolutely LOVES IT! She finds the vehicle so helpful, like the parking assist. She normally has to drive a whole BLOCK to park. But now, she just parks in front of her office. The kids love it as well, they love fiddling around with the heated seats. We recently went on a road trip with 6 people in our Explorer, over 3000 miles! We were all comfortable, and we got 22 MPG cruising at 75-80 MPH for about 6-7 hours straight before slowing down. The lights were extremely helpful at night, they are very bright. So far, with 9000 miles on our 2020 Ford Explorer Platinum we have never regretted this purchase! Did I forget to mention this car has MASSAGING SEATS? You won't find that on a Highlander, or a Palisade/Telluride. 365HP is so nice on this vehicle, don't even have to worry about 90MPH freeway driving with 6 people inside. My co-worker has a Palisade FWD and that thing just spins for ages due to it's weight on our Nevada road trip. We just went over it like it was my mom's driveway. I'm overall pleased for paying 60K for an Explorer. Trust me, you'll love it. Especially the looks, this thing looks stunning.
I would recommend this vehicle to a friend: YES
Reviewed by JorgensonCC
May 18, 2020
Met all my needs and then some, likes the bench second row. Third row has lots of room as well as a large cargo area when 3rd row is down.
I would recommend this vehicle to a friend: YES
Reviewed by Bobs Ford
May 15, 2020
This Platinum Explorer a $60,000 car is a piece of junk. After just 4400 miles this vehicle lost all its power. Stated the engine was overheating. Here is what had to be done: ECT was out of spec (Main computer). The following repairs had to be done: Drain the cooling system, Remove and replace the front strut tower brace, remove and replace intake manifold, remove and replace both high pressure fuel rails and the fuel injectors, ect computer chip and sensors and purge the cooling system. Here is the best part: Ford knows about this but is not issuing a recall. They will only fix it if this situation happens. The best part is that after additional 60 miles of driving it died again. Needless to say the Ford dealership said all they could do was to keep fixing it. 4500 miles , $60,000 later and a dead 2020 Explorer Platinum.
I would recommend this vehicle to a friend: NO
Reviewed by Betsyh1954
May 14, 2020
I love my new Explorer. Love the looks of the exterior with all the curves and dimension. The interior is so roomy and stylish. The only challenge is learning all about the features. A great challenge to have.
I would recommend this vehicle to a friend: YES
Reviewed by Nick
May 10, 2020
What first grabs your attention is the new exterior design. Very elegant looking and stylish. Then you see the sleekness of the inside. The ActiveX leather interior feels so luxurious and comfortable. The dashboard and instrument panels all just look so new age and advanced. It handles great and has the power when needed. Love it so far
I would recommend this vehicle to a friend: YES
Reviewed by Jimv
May 07, 2020
it more than meets our requirements as a family car. it will provide for our needs for some years. We thank Sam for finding a vehicle that will provide for our needs.
I would recommend this vehicle to a friend: YES
Reviewed by Colleen
May 05, 2020
We wanted to the Explorer for our growing family plus our two dogs. We couldn't be happier, we replaced one of our compact cars for the Explorer.
I would recommend this vehicle to a friend: YES
Reviewed by Loyal Explorer Owner
May 04, 2020
First new car in 16 years. We are loyal to the Explorer brand. We were waiting on the 2020 to come out since they have returned to rear wheel drive. Love the car, handles well. Not as much console space as our previous Explorer and the console is too far back to use as an armrest. Love the power seats and memory functions. All the electronics and driver assists are great.
I would recommend this vehicle to a friend: YES
Reviewed by Chef1
May 01, 2020
This car fits all of our needs and has plenty of room. The ride and overall comfort is amazing. Everyone that has seen it has commented about how great it looks.
I would recommend this vehicle to a friend: YES
Reviewed by TinaP
April 29, 2020
I’ve just had the car for ten days; I’m just getting to know how to maneuver it. But overall I’ve enjoyed the vehicle and has a smooth ride.
I would recommend this vehicle to a friend: YES
Reviewed by Barbara
April 24, 2020
So far it's what we were looking for, but we only drove it for 20 minutes. Ask me again after this weekend. Except for a Hyundai Vera Cruz, we're Ford people so I'm sure we'll be happy
I would recommend this vehicle to a friend: YES
Reviewed by AnGore
April 22, 2020
We have a Jeep Cherokee, and 3 giant boys, so we needed a car that was roomy enough for us to go out as a family! We love it!!!
I would recommend this vehicle to a friend: YES
Reviewed by RoboCop50
April 21, 2020
This SUV is a great looking vehicle, runs and accelerates with reliable precision. However if the Auto industry wants to no longer provide us with cars, and manly manufacture SUV's and trucks, they need to refine the vehicles to reach a broader customer base. The exterior's only minus is it's 20 inch threshold height (That's quite a step up for most, however extremely difficult for older folks)! Perhaps offer Dealer option Running Boards or adjust the suspension geometry to keep it under 15 inches. Another item is entertainment options (No CD player option on a $50K vehicle). Also no "Homelink" garage door opener option. Once again these are available with cars but so far lacking in our future vehicles!
I would recommend this vehicle to a friend: YES
Reviewed by Brian
April 18, 2020
Covers all our needs for technology and comfort. Trailer tow package is great. New technology features are outstanding. Safety features are top of the line!!
I would recommend this vehicle to a friend: YES
Reviewed by BJM
April 18, 2020
So far, we like the 2020 even better than our 2017. The rear wheel drive seems sportier and the interior improvements are awesome. Love the new design and the 4cyl ecoboost actually appears to outperform our 3.5L v-6. Very happy so far!
I would recommend this vehicle to a friend: YES
Reviewed by Practical Momma
April 17, 2020
From a Mom’s perspective: attn- Ford designer/engineers..:**DEAL KILLER**- who in the world designed middle row/captain’s chairs cup holders to be ON THE FLOOR?!?!?!? All I could envision is my passengers stepping on the -attached-to-the-floor- cupholders when moving to the third row of seats!!!! Hyundai Palisades & Kia Telluride cup holders are ON THE DOORS!! C’mon Ford.... bad move!!
I would recommend this vehicle to a friend: NO
Reviewed by APPA Ford
April 12, 2020
I purchased my second Ford Explorer in March 2020. My first Explorer was a brand new 2002 base model (XLS) with all-wheel drive. I upgrade from the old explorer to this 2020 Explorer, which is a huge upgrade. I recently drove for 2 hours north on I-25 from Denver the Cheyenne and averaged 26 mpg (displayed on trip computer). The technology integration works seamlessly which makes driving easy and effortless. I drove my daughter’s 2019 Honda CRV and the driving aid technology was second hand rate. I don’t think it as real driving as the Explorer. I think these new driving aids as baby steps towards the Tesla total auto pilot. The things I appreciate in my 2020 Explorer is the self-parking 2.0, the Co-pilot 360 plus, massage seats (in both driver and passenger seat) with heated and ventilated cooled seats, the huge panorama vista sun roof, power folding mirrors, door code access keypad, keyless entry, push button start, and remote start from both my smart phone and key fob, 360 view camera with wash function, front and rear parking sensors and the famous kick motion tailgate open feature (keep in mind the kick motion to open the tailgate only works if you have the key fob on you while you’re standing near the tailgate). But the most important feature for me and the must have option was the second-row Bench seat. I may have liked the second-row captain chairs but I needed the extra middle seat for that 7th passenger. I hate the idea that Ford made it an extra paying option for the 2nd row-bench seat. Driving the 2020 explorer is quite and smooth. My younger days of driving old and rough around the edge cars are over. The main reason for getting his car was for road trips, carrying large loads from home depot, and hauling extended family to special events. My daily drive car is the ford focus because my commute is about 50 miles a day. Can’t wait for your next planned road trip to see children on east coast (and hopefully in the future grandchildren). I don’t mind the engine stop/start feature as it works great when at a stoplight. The engine turns back on quick and smoothly as soon as you let your foot off the brake; but I can always disable this feature when I need to. For example, I don’t want the engine turning off when I trying to park the vehicle in the tight parking space of my garage. The driving aid as part of the co-pilot plus has the lane keep and lane centering. I notice that lane centering only works when the adaptive cruise control is active; The Brake-hold feature is great too (allowing you take your foot off the brake when at a stop light). The 10 inch center info screen has some lag and occasionally freezes. I hope Ford fixes that soon with software updates, but my guess is that is the hardware that runs the software maybe the issue. The 10 inch screen could use better use of the screen management and allow for more customization, but I’m thinking the hardware with software limits that. Having said that, I still think the 10 inch screen is better than the smaller 8 inch version. The WI-FI Hotspot access while on the road is a nice to have. I’m thinking this is only good for long road trips or if a passenger is using the iPad to surf the web or watch Netflix/YouTube videos. I believe the unlimited data package for the Wi-Fi is only $20.00/mon through AT&T. I’m guessing some people may opt out of using this feature since just about everyone I know already have unlimited data on their phones. I think some cell carrier allow customers to turn their phones into hot spots for access to internet. Having the Ford pass app on my phone allows me remote start engine, locate the car on a map, and remote lock and unlock the doors. I see this app as an extension of the key fob (which the key fob only works a certain limited distance from the car). I have read several other Ford owner’s reviews of the new 2020 Explorer transmission issues and had me concerned. I have driven my car over 500 miles in both slow speed and highway speed, and I can say the transmission runs smoothly and without hesitation. I don’t notice the gear shifting while driving. I’m guessing the vehicles that were made during the troubled initial launch (June through October 2019) with known quality issues that ford admits, is where most of the complaint started coming from. Therefore, I opted for the larger V-6 engine over the small 4 cylinder and believe that the 10-speed transmission mated with the larger engine work flawl
I would recommend this vehicle to a friend: YES
Reviewed by Just Reward
April 06, 2020
Not happy, 6200KMs total on 2020 ST Explorer, twice had to stop trip due to over heating message on Ford App, heat sensor on dash is at Max heat and truck goes into "limp" mode. First time family had to wait on side of the road for 45 mins for cab, next time was close enough to home to make it back. Towed to dealer. 2 sensors on motor not communicating.
I would recommend this vehicle to a friend: NO
Reviewed by Dstidham42
April 05, 2020
It has been a great replacement for our van that was totaled. Great experience with everything. I look forward to purchasing all our vehicles here.
I would recommend this vehicle to a friend: YES
Reviewed by JCJC
March 30, 2020
This new version of the explorer is incredible I am completely satisfied with everything so far from the performance to the ride and luxury and ease of dashboard functions The 10 speed transmission with 400 horsepower is absolutely exhilarating
I would recommend this vehicle to a friend: YES
Reviewed by Air Force Veteran
March 27, 2020
Can't say right now as I just picked it up today. But from past experiences with this model, I'm not too worried about the future.
I would recommend this vehicle to a friend: YES
Reviewed by Happy wife
March 23, 2020
This car has lots of room and wonderful features. It is comfortable and reasonable in price. The vehicle seems to be meeting all of my family's needs.
I would recommend this vehicle to a friend: YES
Reviewed by J. Ellis
March 23, 2020
I Owned a ford in 2015 (Explorer) loved it! So, I’m back “home.” I appreciate the size and comfort ability of driving a big vehicle yet still not dominating the road way!!
I would recommend this vehicle to a friend: YES
Reviewed by Jason
March 20, 2020
This car had everything my wife wanted and more love this car the technology far surpassed my Expectations it will take some time to learn everything
I would recommend this vehicle to a friend: YES
Reviewed by Jennifer G
March 20, 2020
This is my 4th Explorer however I don’t love it as much as my 2014. The take off and handling is much more jerky then the previous v6. Adjusting to the 4 cylinder and one adjust. Shocked a 43, 000 car in 2020 doesn’t come with the universal remote for your garage.. Hige let down on that one Ford.. I do love the comfort of the seats and space. Don’t feel like sync is much improved either but do love apple car play
I would recommend this vehicle to a friend: YES
Reviewed by JPlaster
March 20, 2020
I love this vehicle has every feature known to man it seems the power is amazing the comfort is second to none not to include the amazing amount of leg room in all rows of seating
I would recommend this vehicle to a friend: YES
Reviewed by VMac
March 15, 2020
The size is just right for me. The amenities are what I wanted such as seat warmers and heated steering wheel! I love the safety features on my new Explorer too!
I would recommend this vehicle to a friend: YES
Reviewed by Bill S
March 15, 2020
It’s a large vehicle with surprising power and great fuel economy. Most importantly, my wife is very pleased with the vehicle. It’s a family sized car with the fuel economy of an economy car.
I would recommend this vehicle to a friend: YES
Reviewed by Joelwilma
March 14, 2020
Meets all my needs and very comfortable. The drive is smooth On and off the highway. Love all the features it has especially the massager.
I would recommend this vehicle to a friend: YES
Reviewed by DSP
March 13, 2020
Love it! Lots of power and very good ride. Has all the option we were looking for. Also good gas milages. Lots of room inside.
I would recommend this vehicle to a friend: YES
Reviewed by JUDY
March 13, 2020
I am extremely satisfied with my new purchase. I am especially impressed with the roominess of the interior. I love the color-Silver Spruce. I've already had someone parked next to me commenting on how nice it looks.
I would recommend this vehicle to a friend: YES
Reviewed by Babybleu
March 12, 2020
This car is perfect for what we need and plenty of room. Traveling is comfortable and very roomie. Our family and us love it. We’ll be definitely come back
I would recommend this vehicle to a friend: YES
Reviewed by Wojo55
March 10, 2020
So many bells and whistles. Many safety features! Can't wait to drive it more! If I can take it from my husband in the near future.
I would recommend this vehicle to a friend: YES
Reviewed by cappies
March 09, 2020
This car has all kinds of extras, plenty of leg room, seats 6 comfortable. Seats fold down to allow for all kinds of cargo, great gas mileage!
I would recommend this vehicle to a friend: YES
Reviewed by Jimmy
March 08, 2020
This car constantly shudders as if trying to match revs with shifts between 20 and 80 Khmer. I thought the 4 turbo would have been proven before Ford bet their reputation on it. I thought the Limited would be a quality ride but it is very noisy when accelerating then jumpy and shuddering in stop and go traffic. I have yet to get back to the dealership but I'd definitely look to trade it before the warranty runs out. Non Ford. Disappointed.
I would recommend this vehicle to a friend: NO
Reviewed by Samgar
March 06, 2020
The 2020 is a vast improvement over the 2018 I traded in on it. This model rides better, handles better and is more fun to drive. Mine is the Platinium model with the V6 engine an wow does that have power and smoothness to it and better yet it gets 2 more miles per gallon than my past 2018 with the 3.5 liter motor. Korea and Japan, you might have excellent vehicles to date, however the Explorer has a much moRe sturdy and powerful feel to it. Quit picking on the new Explorer!
I would recommend this vehicle to a friend: YES
Reviewed by RJB PE Teacher
March 06, 2020
At this time I love my explorer and can't wait to learn even more about my vehicle. I needed a larger vehicle to drive grandkids around and it meets all my expectations.
I would recommend this vehicle to a friend: YES
Reviewed by Junior
March 05, 2020
We compared the Explorer to the Palisade and Telluride and went with the Ford. I was looking for lance centering and adaptive cruise for highway driving and these were the choices I could find without going to the luxury segment. All are great options for a family of 5. The Explorer is the highest list price, but the absolute best deal for the money because of the discounts and incentives. The driving dynamics are much more pleasant than the Palisade or Telluride and the gas mileage is slightly better. We can tow 5300 pounds with the 4 cylinder turbo. The Ford dealership's willingness to negotiate blew away the competition. My advice is don't be scared off by the higher sticker price when comparing the Explorer to competitors. Our final price on a $48,000 Explorer was lower than the $40,000 Korean model after negotation with all dealerships.
I would recommend this vehicle to a friend: YES
Reviewed by Gary & Sherry
February 29, 2020
This vehicle is AWESOME! Tons on bells and whistles ( it has everything). It is so comfortable and meets all my expectations! This is a classy beautiful vehicle!
I would recommend this vehicle to a friend: YES
Reviewed by Misty
February 26, 2020
We haven’t had it very long but we are completely in love with our new vehicle. It has all the bells and whistles and more.
I would recommend this vehicle to a friend: YES
Reviewed by Dontbuyford
February 22, 2020
Horrible experience. Bought a brand new explorer within the first year took it in for service 8 times. Now they can’t fix a loud noise coming from the back seat. They said it was normal. The noise is loud and annoying while you drive. I have had other cars and never experienced this.
I would recommend this vehicle to a friend: NO
Reviewed by Robyn daycare provider
February 20, 2020
Met all my needs and then some, love the lane assist, back up camera, remote start, powered seats, key less start, coded unlocking, connect to Google, larger screen, the roomy inside and the nice black interior. Awesome!
I would recommend this vehicle to a friend: YES
Reviewed by Lemon head
February 18, 2020
Have had the car for total of 3 months since July . The rest of the time it has been in the shop. “ Rumor” has it Ford is shipping parts with these for dealers to fix them before offering to sell. Ford messed up bad on these.
I would recommend this vehicle to a friend: NO
Reviewed by Bish
February 18, 2020
Love this SUV but am having too many problems with only 6800 miles driven. Engine is great, but shifting has been a real issue jerking from 1st to 2nd gear.
I would recommend this vehicle to a friend: NO
Reviewed by Explirer
February 16, 2020
The Ford Explorer is simply amazing. It’s such A strong, heavy vehicle. So much power and beauty in this vehicle. I feel so safe in this vehicle, especially with all the new safety features.
I would recommend this vehicle to a friend: YES
Reviewed by Fordfan
February 16, 2020
Good value for money. This vehicle has all the features of a luxury SUV at half the price. This include driving comfort and electronics. Safety rating is also fantastic.
I would recommend this vehicle to a friend: YES
Reviewed by WASH0423
February 15, 2020
Fuel effective, comfortable, fast, weather resistant. The best vehicle I have purchased so far. I am very comfortable with commuting to and from work. I enjoy the safety as well as the luxury it's a perfect match.
I would recommend this vehicle to a friend: YES
Reviewed by Hutto
February 14, 2020
My most favorite car I’ve owned. I absolutely love it. Sleep and sporty and comfortable. Gorgeous design and I love the apple car play integration
I would recommend this vehicle to a friend: YES
Reviewed by Letha A.
February 12, 2020
I don't normally leave reviews but feel compelled since my experience began. I bought a 2020 Ford Explorer 6 weeks ago, on 12/27/19. It had 22 miles on it when I drove off the lot. Yesterday i experienced a major issue with the transmission. Straight to the dealer services department. Today I was informed there is a internal issue with the transmission in my new car. It has to have a new transmission with only 2046 miles on the odometer. Apparently Ford knows there is a problem with this transmission and has not made any design or engineering changes to prevent it from happening. My vehicle is now sitting on the back side of the dealers lot unable to be driven. It will take at least 2 weeks to get it back and maybe longer depending on how soon they can find one and have it shipped. So I'm in a loaner vehicle that I have to protect from other drivers and road damage until I can get mine back. From the information we received this is a popular transmission in high demand for replacement. I also found out the dealership where I bought it has already had to change 3 new transmissions for this year model. We have contacted the Ford Consumer Relations Department to have our vehicle exchanged for a new one siting lemon laws. The results from that will follow after we have finished dealing with them. I'm a single mom and have enough stress without something like this happening. I can honestly say I have never had to deal with something so major this quickly into a deal. Don't waste your time or money on a 2020 Ford Explorer. They are not worth the money or headaches.
I would recommend this vehicle to a friend: NO
Reviewed by Jim25
February 11, 2020
Having read some of the negative reviews about the revised 2020 explorer we decided to test drive one and decided that as usual you can't believe the reviews. We purchased a 2020 XLT with the 2.3 4 cylinder and are impressed with the comfort, performance and fuel economy of this vehicle.
I would recommend this vehicle to a friend: YES
Reviewed by EastEndLongIsland
February 10, 2020
This is by far the best Explorer yet . I do 3 year leases from Lucas Ford in Southold . It has allot more TQ then the previous generation and my fuel economy is awesome. There is allot more interior space also . I took it down the beach in sand mode and it handled perfectly . Love it !!
I would recommend this vehicle to a friend: YES
Reviewed by HL123
February 09, 2020
I've owned my 2020 Explorer Limited for a couple of months now. I honestly want to love the car, but I don't and I wish I hadn't bought it. First of all, I do not feel the 4 cylinder turbo engine has enough power when it comes to accelerating from a full stop. It feels like it is working hard to accelerate and it's really loud. I came from a QX80 with a V8 and although that car is huge, the acceleration was quick and quiet. The Explorer should have come standard with a V6 engine- period. For a 52k car, I am highly disappointed with it's performance. The car feels jumpy and eager at times, and not in a good way. I can definitely feel the car shifting gears as I accelerate and I can feel a strong enough downshifting as I slow down that I wouldn't expect from a car at this price range. The interior is okay- nothing overly impressive. One of my biggest complaints is the noise coming from the rear doors. It's a crinkling kind of sound- it honestly sounds like the plastic in the doors is loose or the temperature changes creates an expanding/contracting situation. I brought it to the dealer and of course they claim not to reproduce the sounds. It's VERY annoying and honestly, it makes me think the car is very cheaply made. I made a mistake purchasing this car and now I want something different but I would lose money. My suggestion: rent one through a car rental agency and drive it for a week and see how you like it. I wish I had done that before purchasing.
I would recommend this vehicle to a friend: NO
Reviewed by Mike
February 07, 2020
This car has been great so far,IAM handicap,and has really helped me, getting in and out,very comfortable,and ride is really good, nothing to complain about
I would recommend this vehicle to a friend: YES
Reviewed by OCStarr
January 31, 2020
I love this car! I was driving a Landrover and this has everything without the price tag, and a more comfortable 3rd row for my passengers. Once I put it in Sport mode I was immediately blown away with the power. All I can say is Wow. The massaging seats, power 3rd row seating, sunroof, leather stitching are some of my favorite features. The stop n go feature is also noteworthy and amazing. I oddly look forward to rush hour traffic so I can use it (for now). The 360 view is a nice touch too. I was a little offput by the large 11 inch tablet at first but now I'm used to it and its easier to use than the small screens in older older vehicles. I guess I can say that I'm in love with my car.
I would recommend this vehicle to a friend: YES
Reviewed by AnnC
January 30, 2020
I’ve owned 4 Explorer’s off and on before this one. The redesign of the 2020 and improved fuel efficiency has led me back to my favorite vehicle to drive.
I would recommend this vehicle to a friend: YES
Reviewed by Sue
January 26, 2020
I've always purchased Ford products. Very quiet ride, super comfortable and roomy front seats. I purchased the XLT with Comfort Package (heated seats, steering, de-icer). 360 Driver Assist is standard. Even without thousands in extras this Explorer meets all my needs.
I would recommend this vehicle to a friend: YES
Reviewed by CreateScreenName404NotFound
January 25, 2020
I went from a 2002 Kia Rio, 1999 Honda Civic(Japan), 2003 VW Jetta Wolfsburg edition, 2013 Kia Sorento, and finally had a 2015 Kia Sorento before my current 2020 Ford Explorer. It has more room than all the other cars/SUVs I have owned before. I've driven this vehicle in slippery/snow conditions with ease. So far average MPG is resting at 23. Sound is awesome inside. The screen is not so big it's cumbersome to see over. My wife who drives a 2015 Honda Odyssey loves it. The third row we tried out gives good leg room for myself 5'11" with a few inches before the knees touch the second row. The Blue is eye catching. The rims are just "silver" in color. It would be more eye catching. The many, many features of this vehicle is nice. So far the best vehicle I have owned and I've went through a lot.
I would recommend this vehicle to a friend: YES
Reviewed by Love my Ford!
January 25, 2020
This sports utility really has it ALL, moon roof, great stereo, sleek look, comfy , heated seats. It’s a very roomy vehicle with three rows. I love it!
I would recommend this vehicle to a friend: YES
Reviewed by PBL
January 19, 2020
The vehicle meets all our needs. Has third row seating and if four wheel drive. Able to meet all our passenger needs with comfort and safety a large priority,
I would recommend this vehicle to a friend: YES
Reviewed by Codywy
January 18, 2020
I was super excited when this vehicle first came out as the looks caught my eye. I decided to purchase a limited addition and at first was thrilled. Then the problem started the transmission fluid completely leaked out due to a crimped hose done at the factory the passenger windows did not function at all. It’s starting to have issues when you first went from a stop to start where the car with jerk around and then as you came to a stop the car with jerk down feeling each gear to you came to a stop. Several times while using the lane centering feature the car with just suddenly jerk to the right and you would have to struggle to correct it because the car was fighting you. The car for being a turbo four-cylinder sucked gas like an eight cylinder and the control knob for the different driving features you had to turn the opposite direction of the way you were going for the one to choose. The climate control function is not very good if you leave it on auto it doesn’t tend to blow the fan very hard even if you’re adjusting the temperature up and down so you have to manually put it and adjust it yourself. I was never so glad to get rid of this vehicle I only owned it for five months.
I would recommend this vehicle to a friend: NO
Reviewed by Matelot
January 15, 2020
Overall a superb vehicle which meets all my family needs, excellent styling both externally and internally. I particularly like the new rear seat configuration, rear wheel drive and standard turbo charged 2.3 ltr engine, all new for 2020.
I would recommend this vehicle to a friend: YES
Reviewed by Bob
January 12, 2020
Has everything. Exceeds expectations. Love the ride. Has all the bells and whistles. Has all the safety features you want in a vehicle. Handles well.
I would recommend this vehicle to a friend: YES
Reviewed by JaiT86
January 11, 2020
The truck has everything I need for my family of five. It is very spacious for traveling and excellent on gas mileage. I love my CarPlay feature. It makes it so much easier to view my navigation safely.
I would recommend this vehicle to a friend: YES
Reviewed by Marie
January 09, 2020
This SUV has so much personal space along with must of the top features. Not only do I feel safe I know my kids are safe. The captain seats in the 2nd row is an amazing feature.
I would recommend this vehicle to a friend: YES
Reviewed by Jersey Beauty
January 06, 2020
Really like this vehicle it's solid drives great has most all of the features I would like if I were to purchase the vehicle .
I would recommend this vehicle to a friend: YES
Reviewed by LeAnn
January 05, 2020
I love the size and comfort of this car. The seats are very firm but comfortable. There is a lot of room in the back for travelling.
I would recommend this vehicle to a friend: YES
Reviewed by Meme
January 04, 2020
We really love our Platium Explorer.We are a ford family,but this is our first SVU.We love all the hi-tech stuff especially the backing up and parking screens. We love the large screen and every aspect of the vehicle. We had to order it because we needed a bench 2nd row seat. It was well worth the wait.
I would recommend this vehicle to a friend: YES
Reviewed by Jerry
January 04, 2020
Still has very low miles driven but shows great performance and mileage. Rides well and has a great sound system. Safety features are all around you and easy to use.
I would recommend this vehicle to a friend: YES
Reviewed by storebuilder
January 03, 2020
Just flat out excited about vehicle and surpassed our expectations. The Explorer was a better purchase for us over Expedition based on size and engine V6 it gave us better get up and go for our needs.
I would recommend this vehicle to a friend: YES
Reviewed by RandyB
December 29, 2019
Awesome SUV. High tech, fun to drive. Very comfortable seats. Great acceleration. Very roomy interior. Great for passengers comfort. The 10 inch information screen is very easy to use. You will love this vehicle.
I would recommend this vehicle to a friend: YES
Reviewed by vsingh
December 24, 2019
Ater testing a few other makes, this car just hit the spot. I love the confort and the ride it gives. This is worth every penny i spent. John Taylor from Dana Ford in staten island is the go to person for all your needs. He got me the best deal possible, my friends are shocked at the deal i received
I would recommend this vehicle to a friend: YES
Reviewed by Dmaven
December 20, 2019
Have had this vehicle for 12 weeks. It been in the Ford garage 8 of those 12 weeks. Major power steering failure. Transmission failure. Who knows what the third problem will be. Never Ford Again.
I would recommend this vehicle to a friend: NO
Reviewed by ErikaS
December 17, 2019
The new 2020 explorer is amazing! It has every feature you’d want in an SUV and it’s incredibly safe. I was able to test drive it and when I did I knew I needed to have it.
I would recommend this vehicle to a friend: YES
Reviewed by Ronnieg
December 17, 2019
Just purchased a 2020 Ford Explorer Platinum when I open the door or close my doors or the back hatch it makes all these different sounds. I will be in my garage and Twenty minutes later something will a loud click its strange. Anyone out there experiencing these strange sounds is this normal. Dealership said it’s nothing I say bull.
I would recommend this vehicle to a friend: YES
Reviewed by Gray stallion
December 16, 2019
This car has everything i was looking for very comfortable it drives so nice and its what i was looking for i would recommend this car
I would recommend this vehicle to a friend: YES
Reviewed by AJ
December 13, 2019
About 2k miles in. Loud annoying high pitch wind noise above 65 mph. Accelerator has acted up a few times when it comes to response. Brakes didn't engaged once while backing out of lane. The lane assist has tried to turn me into on coming traffic a couple of times. So far not impressed, in shop now for all the above.
I would recommend this vehicle to a friend: NO
Reviewed by TooManyVehicles
December 11, 2019
I’ve read about the Explorer ST for sometime and finally pulled the trigger on a Magnetic one with the sunroof, technology package and street pack. I sold my Challenger Scat Pack as I had to face up to the family needing something with more room and couldn’t justify a limited use vehicle. Given the 485HP of the Challenger, my performance expectations are somewhat inflated. The Explorer ST seems pretty unique in the market when looking at price, features, performance and appearance. I’ve read some reviews and the Detroit Freepress article about the initial problems. I hope I don’t run into those. I’m a bit nervous, but I signed up for this vehicle knowing I’m an early adopter. Likes: -Performance. Throttle response is instant and it pulls hard. 400HP is usable with the AWD system. It corners well given it’s a 3 row SUV and maintains a reasonably quiet and smooth ride. I find myself well over the speed limit often which tells me things are dialed in. -Appearance. I love the magnetic paint. Exterior fit and finish is good. Interior assembly is good ( choice of materials in the cons ). Love the black 21” rims and blacked out front grille. -Comfort. Seats are comfortable and supportive. It’s not luxury car leather, but it’s nice and styled well with the white stitching. Plenty of 2nd row leg room. Other than piped-in engine noise, it’s very quiet. Minimal road noise. Cons: Technology. The technology is poorly executed. The LCD drivers screen has such potential, but does very little. It shows a speedo, fuel and RPMs. There’s a secondary menu that shows basic trip and MPG info. It’s no Audi with Google earth and serious real time graphics, but it certainly could’ve been. The 360 camera is also dumb. There’s this 10” vertical tablet, yet the camera is only displayed in the top half. When in 360 mode, the left image is either forward or reverse view and the right image is the top down 360 view. They’re tiny, displayed side by side. Why the F could they have not made them larger and displayed one on top of the others using the whole screen? Apple CarPlay integration is buggy. I pressed the track advance on the steering wheel when using Apple Music and it gets stuck in cycle of advancing from track to track and won’t stop. I’ve had it blue screen once already and had to turn the vehicle off to reset it. Seriously, 12 measly presets? At least you can mix sources within the presets. The Challenger had the UConnect Harmon Kardon system. It’s the best I’ve ever had from a sound quality and functionality perspective. Just copy Uconnect and be done with it. The top level Bang and Olufasen system is OK, bass is a bit muddy. -Automatic Wipers. Misty rain was driving them crazy, so I disabled them. -Weird noises. Turn the vehicle off and there are buzzes, clicks and whirring noises for 30 minutes afterward. It’s not a problem, but very strange. -Materials. 2nd row door interior pulls are warped plastic and look cheap. 1st row doors, upper portion are soft touch, but cheap feeling. Cargo area floor above spare tire is flimsy and wouldn’t take any weight at all. Honestly, I don’t trust the vehicle yet. I’ve read some of the early issues and am scared I’ve made a poor decision. I just really enjoy how it drives and think Ford really nailed the engine, chassis and styling.
I would recommend this vehicle to a friend: YES
Reviewed by Oncewasafan
December 10, 2019
Looks good drives great but when you buy a new vehicle and only put 281 miles on it and the dash lights up like a Christmas tree. 4wd fault,trac control fault,front assist collision fault,hill assist fault. They say its an abs module and it going to take 30 days for it to get here. its a joke ford
I would recommend this vehicle to a friend: NO
Reviewed by Happy camper
December 08, 2019
This car is everything iam ever gonna need!!!! It meets all of my requirments and comfort and I will look good driving down the road
I would recommend this vehicle to a friend: YES
Reviewed by Curt H.
December 07, 2019
Great stylish looks. Interior is roomy. Love the split seats in second row. Easy access to the back. Can't live without the seat heaters and steering wheel heater.
I would recommend this vehicle to a friend: YES
Reviewed by lex drives
December 07, 2019
Love it. Everything I expected even before the test drive. Power with all the perks of a luxury car. Electronic package gives it a much better feel
I would recommend this vehicle to a friend: YES
Reviewed by Tomcat
December 04, 2019
Nice new vehicle. If this Ford Explorer is as reliable as my last one I will be very happy. My 2013 explorer required no major repairs
I would recommend this vehicle to a friend: YES
Reviewed by Patriot Coach
December 04, 2019
Wasn't sold on the new exterior but when I got inside, the technology and comfort was similar to a high end luxury suv that would sell for 80,000$. Well worth the 59,000 price tag!
I would recommend this vehicle to a friend: YES
Reviewed by FordThings
November 26, 2019
I've had a Ford Explorer Platinum for just over two months now, and had hit the 1000 mile mark on my previous vehicle. That's right, previous. The moment I took this SUV off the lot I started having transmission issues, a very loud and present knocking came from the floor of the vehicle. I immediately brought this up to the dealership, one week later I was back on the lot, with a loaner ST for 48 hours. The dealerships official position? No issues with the vehicle. After lengthy exchanges with them and numerous visits to their location to have the vehicle evaluated as the knocking persisted, became more frequent, and became significantly more noticeable, they relented and put me in a new vehicle. I test drove six Explorers that day, in the Limited trim, ST trim, and Platinum trim. One limited and one ST also exhibited the knocking noise in the floor under the driver's side seat. Fortunately, they had a Platinum identical to mine without any of the obvious issues. So for now, I'm out of the woods. The other issue that will persist across all trim levels and every vehicle is a whistling from the passenger side mirror. Its insane. I have no idea how a vehicle could be designed to exhibit that piercing whistling sound. My Ford dealership contacted Ford directly and their official position is that this is "normal" for the vehicle. Every model I drove, loaner and test drive, exhibited some degree of this whistling, some more severe than others. I basically never have my windows down, very lame. Also, the gas mileage is nowhere near advertised. Sure, I'm in a Twin Turbo V6, and sure I live in a city. But I did not expect to get 13 MPG after a 1000 miles, 75/25 split on city/highway drive. All that being said, I REALLY love everything else about this vehicle. It handles like a sports car in SUV form, a huge improvement over my 2017 XLT. The cabin is pleasant to look at, quiet, has excellent features and tech (although some tech is annoyingly glitchy), and is generally very comfortable and fun vehicle to drive. I love how it looks and how it handles the road, there also wasn't an offering from any competitors that I think are better than this vehicle, even with all of its issues I've listed out. So for the next three years, I'll have a 2020 Explorer, after that... who's to say. All of that being said,
I would recommend this vehicle to a friend: NO
Reviewed by sambo
November 20, 2019
Great styling, interior, beautiful bodystyle, helpful technology and safety features, good economy. great value relative to other brands. More interior space than other brands and much better exterior appearance than other brands.
I would recommend this vehicle to a friend: YES
Reviewed by wkb1617
November 18, 2019
Traded in my Volvo XC 90 for the new 2020 Explorer Platinum. I am very pleased with the change. The Explorer Platinum has a fantastic engine that is very responsive. The technology on the vehicle is top-notch.
I would recommend this vehicle to a friend: YES
Reviewed by Chelsea
November 14, 2019
My limited is riddled with transmission issues. At 3200 miles, I had it in the shop the first time for transmission leaks. They put me in a loner Explorer (base model) for around a week. The transmission went out on that as well (@2500 miles). Now, every time I go in to have my vehicle fixed I'm asking for a different loner car. My car is currently in the shop (again @5800 miles) because of a hesitating and jerking transmission. To top it all of, the vehicle actually DROVE in the wrong direction. I'll be specific: I put the car in reverse, it DROVE forward, jerked, and then decided it would go in reverse! My 1 year old niece and SIL were in the car, very frightening. Fighting Ford for a buy back now.. yes and I mean fight. They've been awful. The state of TX says 2 times is a lemon for safety issues, and they still refuse to get me out of this dangerous car. I'm afraid to drive the thing, it's completely unpredictable. To reiterate, I highly doubt it's just my car. What are the chances that the loaner transmission would go out as well? 2020's are lemons!!!!! BUYER BEWARE, YOU'VE BEEN WARNED... DON'T BUY!!!
I would recommend this vehicle to a friend: NO
Reviewed by Angie
November 12, 2019
I love my new Ford Explorer. It is small enough for just me when driving back and forth to work but also roomy enough to transport my family. I LOVE the exterior and interior of the vehicle.
I would recommend this vehicle to a friend: YES
Reviewed by Big mac
November 10, 2019
Personally we have had the vehicle for 2.5 months but we have only been able to drive it for 1 week. It has major electrical issues and has stranded my wife 5 times and been at the dealer for repairs 6 times and is still there.
I would recommend this vehicle to a friend: NO
Reviewed by R-che
November 06, 2019
Great new wheels up design. Competes and beats all other 3 row mid sized SUV models. Best in class 3 row seating flexibility with ample additional behind rear seat storage. Nice leather and trim and interior style package on the Platinum interior choices. Great..and I mean great...electronic and technology adds to the already good Ford safety and convenience package. 360 camera and all the latest lane, spacing and cruise control features. Self parking feature is a BIG wow. Messaging power front seats are as good as you can find...consider sitting in the car to just relieve back stress!! This model is a real value compared to its class...fully loaded at ~$60k is the proof.
I would recommend this vehicle to a friend: YES
Reviewed by Betty
November 05, 2019
THE CAR IS SO SLEEK AND COMFORTABLE. IT HAS REMARKABLE TECHNOLOGY AND HAS EXCELLENT PICKUP AND GO..IT TAKES THE BUMPS WITH EASE AND IT HAS A QUIET RIDE.
I would recommend this vehicle to a friend: YES
Reviewed by Ronnie M
November 03, 2019
This vehicle is amazing! It has everything possible that you could want in a vehicle. The technology is over the top and the performance of the engine is thrilling.
I would recommend this vehicle to a friend: YES
Reviewed by explorerLover
October 27, 2019
When I first sat in the 2020 Ford Explorer, the seat felt like a glove. The bells and whistles on the platinum trim level were more than I expected. As I test drove it, the acceleration shocked me as it got up and went. Loved that I could easily accelerate when I was already doing 65 on the interstate. Heated and cooled front seat plus a heated steering wheel are wonderful! The back seat captain chairs are comfortable and have enough room even when the front seats are all the way back. The electronic 3rd row seat is a bonus and so easy Love my new car!
I would recommend this vehicle to a friend: YES
Reviewed by Dave Burlington
October 25, 2019
This car seems much larger than the older Explorer. Front and Back row seats have very good leg room. Third row is easy to fold down and up.
I would recommend this vehicle to a friend: YES
Reviewed by LeeRoys mom
October 24, 2019
My 2020 ford explorer is gorgeous on the exterior. It is silver spruce. The inside is nice. I feel quality could be improved. There are just a few things that are cheap as* plastic... the display cluster has a plastic piece below that is uneven and doesnt sit flush. For 55 grand.... i expected a little better quality. The gas mileage is what has ruined this vehicle for me. They advertise 27/29.. i am only getting 22.8 i have put 4000 miles on the vehicle and no improvement to be seen.... i drive 98%highway. .. and i use 100%gas and this is only a 4 banger... I reached out to Ford and they told me to contact a dealership... the dealership told me there are so many factors in gas mileage and that is probably the best i will ever get. I feel as if ford should address this with the Engineers that designed this. I had a 2014 6 cyl jeep that got 30 miles to the gallon. If i hadnt been upside down on my trade i would get rid of this explorer but i cant. I am stuck with xxxx gas mileage driving a 4 banger. Its false advertisement on a 55 thousand dollar vehicle. Its ridiculous. I highly recommend you dont purchase this vehicle if you are worried about gas mileage
I would recommend this vehicle to a friend: NO
Reviewed by Fitnessdoc
October 23, 2019
I love the 2020 Ford Explorer it is totally awesome. This will be my fourth Explorer, and Ford really out did themselves with this vehicle. I am very proud of it.
I would recommend this vehicle to a friend: YES
Reviewed by RP808
October 14, 2019
The Explorer ST is the best SUV Ford is selling right now! It is fast, roomy, stylish, and a ton of fun to drive! Ford is it!
I would recommend this vehicle to a friend: YES
Reviewed by Dorothy Musser, Bath Township
October 13, 2019
The performance has met my expectations. Comfortable interior with plenty of leg room, front and back. Ride is smooth and it responds to speed adjustments well.
I would recommend this vehicle to a friend: YES
Reviewed by Silver Surfer
October 04, 2019
This car is the most "loaded" car i've ever owned and is totally amazing. All of the new features are incredible what cars can do.
I would recommend this vehicle to a friend: YES
Reviewed by Blessed
October 02, 2019
We have owned Explorers for years. We purchased another Explorer and are extremely blessed and satisfied. The Explorer is a very safe and reliable family vehicle.
I would recommend this vehicle to a friend: YES
Reviewed by Nana
September 30, 2019
This car has met all of my expectations. Was disappointed in my 2017 Explorer. Plenty of leg room, arm rest in captain chairs in second row seating. Good gas mileage. Comfortable car overall.
I would recommend this vehicle to a friend: YES
Reviewed by MM not happy
September 20, 2019
Car was delivered after 12 week wait with only one key, no floor mats , no owners manual. The great for pass system was non functional. Been back to the dealer 5 times and still not fixed. Stupid Mistakes on Ford. What ever happened to six sigma part quality?
I would recommend this vehicle to a friend: NO
Reviewed by GoVols
September 20, 2019
Needs service...loud thumps coming from the engine. Going in to be checked out this coming Monday. Very disappointed...fun to drive and lots of features. Looks really good!
I would recommend this vehicle to a friend: NO
Reviewed by Jcortiz89
September 20, 2019
Have had this a few weeks now and loving it! Exactly what we needed for our growing family! So much room, and we love all the features.
I would recommend this vehicle to a friend: YES
Reviewed by Cheryl
September 17, 2019
The looks are sporty, very comfortable and roomy. Good gas mileage. The features are user friendly. Rides smooth. I've always owned Fords and have always been reliable vehicles for many years.
I would recommend this vehicle to a friend: YES
Reviewed by JL
September 13, 2019
Purchased without expensive add-ons, comes with Ford 360 safety features making driving safer. Excellent seat support and comfort, bought to help comfort sciatic pain, which it does. Agree with evaluation made in Car and Driver magazine, June 19, 2019
I would recommend this vehicle to a friend: YES
Reviewed by txguy214
September 05, 2019
I have owned this SUV for right about a month now. When the Focus and Fiesta ST came out I had wished they had made an Explorer ST and if they did I would run out and buy one. Well that day CAME!!!I have had an F-150 since I was 16 years old. This is the only thing that could have ever get me out of a truck.I LOVE this SUV! I cannot say anything bad about it other than all the safety features are taking some getting used to! LONG LONG list of them. Positive thing about it? My insurance actually went down when I switched to this car!!! WOW! Nothing ever gets cheaper these days I was astonished. The Explorer ST has GOBS of power! My I have been on 3 road trips with my car and I have yet to need to press the accelerator down all the way. NOW... onto something I wanted to note. A lot of online reviews are comparing this car to the new Kia Telluride. One thing I want to say about comparing this car to the Telluride is if you plan to keep a car for a very long time... have you ever seen 15-20 year old Kias running around? Nope. I see 15-20 year old Explorers running around town every day. What I CAN say is that you are shopping for a luxury SUV you would be selling yourself short if you did not check out the new Explorer. Even if you are shopping for Mercedes, Land Rover... This Ford will give luxury brands a run for their money... for thousands less! Check it out!
I would recommend this vehicle to a friend: YES
Reviewed by RichS
August 28, 2019
Just bought a new 2020 Explorer! This thing is QUIET as a mouse and powerful as a bull. It's got great interior features and is very hi-tech. This thing puts Toyota and Honda to shame. I love it... and totally recommend it to anyone who is looking for a new SUV that is sporty and tech-heavy.
I would recommend this vehicle to a friend: YES
Reviewed by Red
August 08, 2019
Have been a long-time Ford driver owning a mid 90's explorer, an Edge, and now own a Limited explorer. I feel Ford as stepped their game up in this redesign and has fixed a lot of the problems the models from the last few years have had. Pros: - Very smooth and quiet ride. - The limited model has every bell and whistle you could ever need - safety/technology package (co-pilot) is very well done. Very customizable and useful -Love the new exterior body style -seats are comfy and roomy, tons of cargo room with its new bigger frame - overall really good fuel economy and gets better mpg than my previous smaller Edge Cons: -Interior is not as flashy as say the Palisade but this is why I bought this car. its practical and tactical with every amenity I wanted while still having a rugged feel to it. - Slightly more expensive on similar trim levels compared to competitors but I think it is still competitive.
I would recommend this vehicle to a friend: YES
Reviewed by Explorer fan
August 05, 2019
Just got my 2020 Ford Explorer XLT from Ford/Lincoln dealer 2800 Springfield Avenue , vauxhall Nj 07088 and I love it! Ask for Tatiana Sanchez for your car needs. Very quick and easy process and she was very attentive and informative in the process!
I would recommend this vehicle to a friend: YES
Reviewed by DFW Car Reviewer
July 29, 2019
I currently have a 2020 Explorer Platinum. It’s an excellent all rounder, with only a few quirks that annoy me. Interior: The seats are very soft, easy to get in and out of, and rejuvenating with the optional massage seats. I’d like to have more tilt and height adjustment to dial down my driving position without obscuring gauge cluster. Car is almost silent under regular driving conditions. Technology: Co-Pilot assist 360+ was a major buying point for me. The lane centering locks you in your lane perfectly. Fights above it’s weight class matching Mercedes adaptive cruise plus. Intelligent speed cruise could be improved to have different tolerances for different speed limits. Performance: The 3.0L Ecoboost pulls smoothly and rapidly off the line. The transmission is intelligent and remarkably quick shifting and bests any other auto I’ve driven. Knowing the transmission can handle 650 lb ft of torque and is used in a myriad of applications gives me peace of mind reliability wise. The RWD based AWD makes this car feel balanced in corners with great steering feel. The weight distribution has this handle more similar to a 5 series BMW than an Expedition. Exterior styling: 4/5 because the interaction between the grill and headlights is awkward. Would have liked radically new styling for the new platform, but it’s still a handsome car. Value: 59k for mine, a lot of money, but this is a lot of car. It exists in a place where a similarly equipped Mercedes GLE 450 or BMW X40i is 15k more than Platinum Explorer, and the Telluride is 12k less. I think the added cost is worth it if you value driving dynamics and don’t overvalue German brands.
I would recommend this vehicle to a friend: YES
Reviewed by Trudy
June 22, 2019
I have only had the Explorer for 2 days and so far very pleased. It is easy to park, plenty of room behind the third row for groceries, handles well in town and on the highway.
I would recommend this vehicle to a friend: YES
