401 S Hope Ave
Santa Barbara, CA 93105
Sales: 805-200-3300
Used Cars: 805-200-3288
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Santa Barbara, CA that carry BMW, Acura, Mercedes-Benz, Audi, Porsche, Land Rover
Showing the most recent reviews from Cars.com and DealerRater.
Faulty Cars and Bad Service
This is the 4th Audi I have owned, definitely my last. The performance of the car is basic, but will get you from point A to point B. The primary frustration is that the AudiConnect app never works. It is sold as a great tool to monitor and control your vehicle, however has only worked 1 out of the 6 months I have owned the vehicle. The dealership and Audi have been ineffective at addressing the issue. I spend hours each week waiting on hold, sometimes up to 2.5 hours, to find out if they have resolved the issues. Each week I submit the screenshots with the error codes and the weeks roll by with no follow up from Santa Barbara Auto group or Audi Corporate. The dealership says they have no solution and suggest there is nothing they can or will do. Don’t waste your money with Audi.
Dealer Response
Robert S, As we have responded to you on other review sites, this issue is something that neither Audi Corporate or us at the dealership level have a fix for. It spans across many many vehicles and Audi is working on trying to get a fix worked out for the issue. We hope that one can be found soon and you can fully enjoy all that your Audi has to offer.
Maximum rating = 5
Our needs were met in an exceptional manner. Our...
Our needs were met in an exceptional manner. Our experience was led and closed by Tony Clumeck who is an outstanding manager! Tony made all facets of our purchase seamless. I highly recommend Santa Barbara Auto Group and Tony Clumeck for your auto purchase needs! Our purchase was a 2022 Range Rover Sport, which required an order for the car to be shipped from the U.K., Tony did this without one hiccup! I cannot say enough about the dealership and Tony!
Maximum rating = 5
The Best Car Buying Experience You Could Hope For
Excellent team of professional people, focused on you, eager to assist, quick to to discover your needs and targeted to make the entire experience a completely positive one. Jeff Knepp and team were attentive and avoided applying any kind of buying pressure. As a sales management professional myself, I appreciated the relaxed approach and breadth of product line knowledge the entire team demonstrated. If you want the best, this group is it!
Maximum rating = 5
Santa Barbara Auto Group treats the needs of each individual customer with the highest quality of customer service. As the industry leader in Ventura Santa Barbara and San Luis Obispo counties we understand that you have high expectations and as the area?s Luxury Car Dealer we enjoy the opportunity to exceed those expectations each and every time. Allow us to demonstrate our commitment to excellence!
With 7 premium brands at 1 great location you are sure to find what you are looking for and our experienced sales staff is always eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory!
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