5 Dudley Farms Ln
South Charleston, WV 25309

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Astorg Auto of Charleston

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

456 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I’ve been dealing with car dealers all of my life and

Reviewed by Lance Wolfe from Charleston WVNovember 21, 2025

I’ve been dealing with car dealers all of my life and after 74 years I’ve finally found one that’s honest, forthright, reliable, and attentive to my needs. I have nothing but praise for their service in the sales department. I definitely plan on buying my next car from Astorg Auto.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I was needing to get another vehicle as my old one had

Reviewed by Matt from South Charleston, WVOctober 16, 2025

I was needing to get another vehicle as my old one had finally become too expensive to fix. Kevin met us before we had started looking and offered to help point us to what we were looking for. I LOVE that Astorg had their prices listed right out front. Every other dealership we went to afterwards to keep shopping did not do that and I just kept driving by. I greatly appreciated the lack of haggling and under blue book pricing. When I came back a couple days later to test drive, Kevin got me setup quickly and answered any questions I might have. When it came time to actually buy, he listed all of the options I was curious about in detail. Very smooth process. I have already told several people about my experience. Hope folks come to you first from now on.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I prefer Mercedes hands down to all other vehicles.

Reviewed by itsagoodday3February 26, 2025

I prefer Mercedes hands down to all other vehicles. Mine has a few years which is why I buy Mercedes. However, having to go to this place for service is painful. I'm penalized because it's not a newer vehicle. I wish there was another Mercedes dealership in the Charleston area to give them competition. Something needs to encourage them to be better. Why would I ever want to return?

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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