Bergstrom Imports on Victory Lane

A huge shout out to Chris Banovich at Bergstrom automotive “Hyundai” - he was absolutely amazing, professional and kind. He was never pushy, he listened to what we needed/wanted and answered all of our questions. (He was also funny) 😄 Chris followed up this morning with us as he said he would. He was very efficient with the sale of our daughter’s first car. We could not be happier. Great job, Chris and Bergstrom. We will be back when we need another vehicle. Excellent customer service!

Just a note to highly recommend the Bergstrom service specifically Nissan Dealership and the beautiful work the body shop does. My last two SUV’s are the Nissan Rogue. All the service visits have been great. Also we had an accident and brought our 2020 Rogue for repair and Jake and Jay Lee were awesome. I highly recommend Bergstrom on Victory Lane. Gary Soffa

!!!!!!BUYER BEWARE!!!!!! Today I was treated terribly and completely disrespected by the sales team and their management a for error and misrepresentation on an advertisement that the is dealership made and I was able to point out to them. I was told by Patrick Schwartz or Nick Brouillard that I would need to "lawyer up" because the state was going to side with him no matter, and so "good luck to me" he stated . I was completely taken back and shocked at the treatment from a so called manager. Worst possible part is that this person would not state his name when ask who i was speaking with while yelling at me. I had to call back and speak to the SUPER SWEET RECEPTIONIST Haley , who was the only helpful person at the dealership, and was able to provide me with the two names referenced above, who were the two on duty at this time. My only hope is that she was not told to lie and provide me with incorrect names as i could hear hear someone in the background providing her the spelling to their names (which i did find a bit odd, but i cannot say she mistreated me in any form) Sadly, due to this managers ill-treatment towards me, I am now filing a suit and definitely going to take action and go the legal route. I will see if my legal team can expose this company's other shady dealings, and hopefully prevent this from happening to other customers in the future. I feel pretty confident that this is not the first time this sales team has treated its customers this way, due to how confident his words and actions were when he decided to hang up and leave me on the line speaking into thin air saying "hello?? Is anyone there??" ............ !!!!!!BUYER BEWARE!!!!!!