AutoNation Audi Volkswagen Spokane in Spokane including address, phone, dealer reviews, directions, a map, inventory and more

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10006 E Sprague Ave
Spokane, WA 99206

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Sales: 866-467-0056

Used Cars: 877-206-0320

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00am
Tue 9:00am – 7:00am
Wed 9:00am – 7:00am
Thu 9:00am – 7:00am
Fri 9:00am – 7:00am
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of AutoNation Audi Volkswagen Spokane

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

153 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Go Elsewhere

Reviewed by VW Owner from Spokane, WaJune 03, 2021

Don't waste your time. Make the drive to Post Falls Volkswagen. I have been waiting for a call back for 10 days on an issue. I have left 4 messages for service "manager" Ray Jones with 0 communication. I have some warranty work I need done, and they want nothing to do with the problem. When I call, I get put "on hold" then get hung up on. If you want quality customer service, look elsewhere. They make excuse after excuse and have no follow up or communication.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (509) 850-9361 to speak to our manager directly.

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Amazing service

Reviewed by Maria Marciales vom Saal from Spokane, WAMay 27, 2021

It couldn?t be better. It was fast, well done, reasonable, friendly, and efficient.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Maria, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Lease 2021 Jetta

Reviewed by Irie Lopez from Spokane, WaMay 18, 2021

Quick fast easy moves from California and got my car within a matter of 4 days excellent service all the boys are delightful

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Irie, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About AutoNation Audi Volkswagen Spokane

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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