5885 E Circle Dr
Cicero, NY 13039

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Sales: 315-458-8434

Used Cars: 315-849-0338

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Driver's Village

Overall Rating:

2.9 (out of 5)

50% recommend this dealer

196 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good Experience Great Job by Derek Muller- Parts

Reviewed by Fred H from New Haven NYJune 16, 2025

Good Experience Great Job by Derek Muller- Parts Manager at Dodge, Jeep, and Ram Dealership. He personally contacted another repair shop and then ordered the parts needed to repair our vehicle. He took the added time to help us out.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Fred, thank you for your kind review; we are happy to pass along your comments to the team here at Burdick Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

Had roadside assistance bring car in for what I assumed

Reviewed by Dreverman, David from Syracuse, NYMay 07, 2025

Had roadside assistance bring car in for what I assumed was a warranty related issue since the car has only 12k miles but it ended up being a damaged radiator. Cam was incredibly helpful in setting me up with a rental for the night and the service tech who started the repair late Thursday came in on his day off to finish the repair. I wasn?t thrilled with such a bill on a relatively new car, but Cam?s exemplary service resulted in a great service experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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Maximum rating = 5

1.0 (out of 5)

Emailed and talked on the phone with someone and

Reviewed by Ben from Oneida, NYApril 18, 2025

Emailed and talked on the phone with someone and scheduled a test drive, the day of I get a call from someone else there telling me that the car hasnt been inspected or something yet (despite it being listed for over a week) and cant be test driven. A few minutes later I get a call back saying the car has an open recall and shouldn't have even been listed. Checked again the day after that and the car is still listed. Terrible dealership, completely wasted my time and effort. (not to mention the sticker price was overpriced anyway)

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Ben, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (315) 218-9989 at your earliest convenience to discuss how we can turn this experience into a positive one.

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Maximum rating = 5

About Driver's Village

Driver's Village is the largest automotive group in central NY with 21 new car franchises and over 60 years in the automotive business. Driver's Village is Located at the crossroads of I-81 and I-481 on Circle Drive in Cicero Drivers Village serves the automotive needs of Central New Yorkers with 21 new car franchises and over 700 hundred pre-owned vehicles. Shopping for an automobile is easy and convenient with 12 dealerships located under one roof.

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