1777 E. 53rd St.
Davenport, IA 52807

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Sales: 563-445-4305

Used Cars: 563-445-4305

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of Volkswagen of Quad Cities

Overall Rating:

4.2 (out of 5)

92% recommend this dealer

188 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I couldn’t recommend these folks more.

Reviewed by ChrisWeih from West Des Moines, IAApril 05, 2025

I couldn’t recommend these folks more. Everyone in the building from when I entered to when I left we’re very helpful, transparent, nice and looked out for my best interest. This was definitely an enjoyable car, buying experience, which is rare, in my opinion

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi! It's incredibly rewarding to know that we were able to meet and exceed your expectations. We strive to provide exceptional customer service and create memorable moments for all our valued customers, and your feedback reaffirms that we are on the right track. Thank you for the review!

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

I am writing to express my extreme disappointment with

Reviewed by Mersi A. from Coralville, IASeptember 13, 2024

I am writing to express my extreme disappointment with the level of service I’ve received from Volkswagen of Quad Cities. I was highly interested in purchasing the 2024 Volkswagen Tiguan SEL R-Line, but the poor communication from your dealership has caused me to lose interest. Despite reaching out multiple times, the responses have been either delayed or entirely lacking. It is frustrating to feel ignored as a potential customer who was eager to engage in a serious conversation about purchasing a vehicle. Due to this lack of professionalism, I will be filing formal complaints with the Better Business Bureau, the Attorney General's office, and Volkswagen Corporate. It is clear to me that your dealership does not prioritize customer service, and I can no longer recommend Volkswagen of Quad Cities to others. If I could give a 0-star review, I would. This experience has been incredibly disappointing.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for sharing our experience with us. We always strive to provide excellent service and communication with our guests. We also pride ourselves on a friendly environment that makes our guests comfortable to do business with us. In reviewing your file we do see you reached out to our team member several times while he was out of the office with a family emergency for several days. We are truly sorry he was unavailable to reach back out to you and we sincerely wish you had contacted any other employees or our management team so we knew about this dropped contact. We do understand how frustrating it can be to not have your point of contact available, but we work as a team and wish we had known you needed help. We think this experience would have ended much better and appreciate the feedback so we can learn how to better adapt to communication needs when things like this pop up. We wish you the best and thank you for taking the time to express your concerns!

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Maximum rating = 5

5.0 (out of 5)

I recently bought a car from for SML.

Reviewed by Thisguy159May 15, 2024

I recently bought a car from for SML. Michael was a big help throughout the whole thing. He was patient and took the time to walk me through everything, took extra time providing me all the details over the phone and email. This was especially helpful since I had to fly in to pick up the car. His candor made me comfortable enough to make the decision to buy the car out of state. When I flew in, the dealer picked me up from the airport, which was nice. The whole process, from getting there to leaving, only took about an hour. That's way quicker than what I've dealt with before, which was usually 4-5 hours. Lynette, who handled the finances, was great too. She got through all the paperwork fast and was friendly to talk to. Overall, my experience with SML was excellent. I just wish they were closer to me so I could go there for my Audi needs.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, Jakob! This is such wonderful news! Thank you for sharing your experience with us and for choosing Smart Luxury Motors. We truly appreciate your business! We can't wait to welcome you back for another outstanding experience.

Overall Experience 5

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Maximum rating = 5

About Volkswagen of Quad Cities

Smart Luxury Motors is your home in the Quad Cities for exquisite vehicles and a team that offers more than just "here today gone tomorrow" service. Three luxury brands all at one location; Audi Mercedes-Benz and Volkswagen. We help you find the exact vehicle that you are looking for whether it be new or used. If one of our more than 500 vehicles in stock does not fit your needs we will locate and deliver one that will to you at no additional charge.

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