Toyota, Honda and Ford
New Car Dealership in Gorham, NH
Overall Rating
4.3/5
Read dealer reviews
BERLIN CITY AUTO GROUP & OUR EASY PHILOSOPHY
Berlin City Auto Group has been one of New England's most highly respected car dealerships because customer service has always been a top priority, and we deliver what we promise: an enjoyable car-buying experience that puts you in the car of your dreams at a price that won't break your budget. We have a huge inventory of new and used cars for sale, trucks, vans and SUV's, and if you don't find exactly what you're looking for, our sales team will do everything in their power to find the car you want as quickly as possible.
Berlin City Auto Group also has a service department if you need ongoing support with your new Toyota or Honda, Berlin City Auto Group has Toyota-trained mechanics and uses the highest quality parts. If you are in Gorham, Berlin City Auto Group should be your dealership!
Berlin City Auto Group Reviews
Overall Rating
4.3/5
47 out of 55 people recommended this dealer
"Easy" buying process is a joke
Reviewed by NH Business Owner
in Moultonborough, NH
July 22, 2020
Want to buy a vehicle using Berlin City’s “Easy” process? – forget about it. I tried to buy a 2019 used vehicle and offered $400 less than they wanted. The salesman – “Bill” told me he would check with his manager and get back to me later that day or the next morning. 10 days later, hearing nothing and after chasing them, an admin reaches out to me and asks if she can “help”. A few emails later she says the car miraculously sold that day. All I can say is BEWARE. A complete waste of my time. Weak sales and support all around. I can only imagine what happens after a sale.
Beware!!
Reviewed by Me
in NH
September 17, 2019
Absolutely one of the worst experiences I have had with a dealership. They refused to replace broken parts on the car before I bought it, wouldn’t let my mechanic look at it and the salesman was an absolute xxxxxxxx who continue to try to pressure me into the purchase. Would recommend people avoid this place at all costs.
All I can say is beware.
First Time Purchase Was a Breeze
Reviewed by Judith
in Maine
November 14, 2017
This was my first time purchasing a vehicle. Adam responded quickly to my internet search, answered all my questions directly, and even worked on his day off to get me the best deal so that I could pick up the car the next day. Having never bought a car before, I appreciated the amount of time Adam took to walk me through the process of actually purchasing the vehicle. Throughout our discussions Adam was always courteous, professional and, I felt, straightforward. I never felt pressured. Thanks again, Adam!