Autohaus of Peoria in Peoria including address, phone, dealer reviews, directions, a map, inventory and more

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2322 Van Winkle Way
Peoria, IL 61615

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Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Autohaus of Peoria

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

76 out of 92 people said they would recommend this dealer

3 (out of 5)

Not satisfied

Reviewed by MarĂ­a Navarro in Urbana, IllinoisJuly 18, 2019

I drove and your and a half to get there and they showed me all the facilities which are great. The car I test drove did not have any air conditioning and the sales person was trying to brush it off saying that once we start driving it should kick on...(I'm not stupid). Well it didn't work (I already knew that) and we actually had to put the windows down because the air was blowing 80 degrees air inside the cabin. Needless to say i wasn't interested just because of his answer. We moved on the my next option..great car..turns out the tires needed to be changed... extremely worn out tires...he again said.. unfortunately the dealership won't be replacing them...?? What?? And the windshield had a crack on the window which he may or not may be able to repair. He also said they don't offer any out the lot warranties?? Not even for 15 days?? Kind of strange if you ask me. He presented numbers and considering the things I pointed out in the car, didn't reduce the price to cover for those repairs (windshield) or tires. The sales man failed again and didn't get me to out down more emoney down. Will not be going back anytime soon.

Customer Service 4

Buying Process 3

Quality of Repair 3

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Battery

Reviewed by Sara Marchulones in Morton, IlFebruary 01, 2019

On the coldest day of the year, 1/30/19, my battery decided to die. At the last minute the service dept was able to squeeze us in to get a new battery installed, even though they were closing early and were short staffed due to the extreme weather conditions. Thank you!!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Excellent

Reviewed by Carlos and Maria Ponce in Galesburg ILMarch 17, 2017

Outstanding customer service received at Mercedes Benz of Peoria, our salesman Brian Smith and Lucas Dam (Sales Manager) went above and beyond to assist us with the recent purchase of our CLA 250, They were friendly, knowledgeable and determined to make sure that we got exactly what we wanted. We had a great experience, and will absolutely return when buying our next Mercedes! Special thanks to the cafeteria and Service Department for always making us fell welcomed!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Autohaus of Peoria

Welcome to Pearl Automotive's Autohaus of Peoria, Central Illinois Audi, Mercedes-Benz, Porsche & Volkswagen Dealer! You may reach us at 309-243-7000, or just stop by 2322 W Van Winkle Way in Peoria, Illinois! You can also visit us online at our group website; www.autohausofpeoria.com, or any of our individual brand websites; www.audipeoria.com, www.vwofpeoria.com, www.porschepeoria.com, & www.mercedespeoria.com.

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