3023 Victory Ln
Appleton, WI 54913

Get Directions

Sales: 920-243-7294

Used Cars: 920-268-0192

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Bergstrom Imports on Victory Lane

Overall Rating:

4.2 (out of 5)

95% recommend this dealer

406 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everything on the repair went great, very happy.

Reviewed by Barbara Ernst from Sobieski, WIApril 14, 2025

Everything on the repair went great, very happy. Thank You. Also, looking at a new 2024 Mitsubishi Eclipse Cross, during the repair, may buy a new one. Thank You.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My review is to comment on stellar service I receive

Reviewed by Kelli from Kaukauna, WIDecember 19, 2024

My review is to comment on stellar service I receive EVERY TIME I bring my SantaFe in for work. Adam is our most frequent consultant and he is amazing! Great communication, kind and incredibly honest. The other day I stopped in without an appt and he wasn’t in. Fortunate for me, I encountered Lainey and in turn Caleb in service who graciously looked at my tires. They both were also great communicators, kind and accommodating! While people are so inclined to complain when there’s a problem, they often don’t compliment. These three set the bar high!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

A huge shout out to Chris Banovich at Bergstrom

Reviewed by Kelly Hackbarth from Appleton April 21, 2024

A huge shout out to Chris Banovich at Bergstrom automotive “Hyundai” - he was absolutely amazing, professional and kind. He was never pushy, he listened to what we needed/wanted and answered all of our questions. (He was also funny) 😄 Chris followed up this morning with us as he said he would. He was very efficient with the sale of our daughter’s first car. We could not be happier. Great job, Chris and Bergstrom. We will be back when we need another vehicle. Excellent customer service!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bergstrom Imports on Victory Lane

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top