6800 Dallas Pkwy
Plano, TX 75024
Sales: 214-778-2600
Used Cars: 214-778-2600
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 7:00pm |
| Sat | 7:30am – 5:00pm |
Overall Rating:
3.9 (out of 5)
91% recommend this dealer
1094 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Unfortunately my dealing with them to buy a vehicle have
Unfortunately my dealing with them to buy a vehicle have been poor. First it was low balling on Trade in. Then again but I writing the review based on last experience of trying to buy a used vehicle and getting the run around while a loyal customer got first dibs on a vehicle that was not supposed to be available. I have received the apologies, etc. but it seems that this dealership is not honorable in the way they deal with selling car. I do not write bad reviews after three unsuccessful attempts at trying, I think it is time to warn others.
Maximum rating = 5
Dishonest sales practices.
Dishonest sales practices. Car was sold without giving customer a chance to purchase. No follow up by sales. Promised something and never delivered on promise. Not favorable experiences with sales on multiple trips in past year. Too many disappointments, time leave an honest review.
Dealer Response
Dear RH, Thank you for taking the time to speak with me yesterday. I sincerely apologize that we let you down on Saturday and I can assure you we will put processes in place to make every effort to prevent this situation from happening again. As we discussed, there was certainly no intent to deceive but rather the vehicle sold on Saturday through another sales associate shortly after you left. We would greatly appreciate the opportunity to make this up to you and you now have my direct line. Please reach out if I can be of assistance. Adrian Chavez Sales Manager Sewell BMW MINI of Plano
Maximum rating = 5
they replied to all of my messages and were easy to work
they replied to all of my messages and were easy to work with on numbers
Maximum rating = 5
Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations.
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