Herb Chambers BMW MINI of Boston in Allston including address, phone, dealer reviews, directions, a map, inventory and more

1168 Commonwealth Ave
Allston, MA 02134

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Sales: 617-829-9767

Used Cars: 617-829-9767

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Herb Chambers BMW MINI of Boston

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

2960 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service management is the reason I go to Herb

Reviewed by Skip November 30, 2023

The service management is the reason I go to Herb Chambers- they’re the best!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Herb Chambers MINI of Boston for all your automotive needs! We look forward to assisting you again in the future! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Come here for service is a hit and miss.

Reviewed by M3GalNovember 28, 2023

Come here for service is a hit and miss. Sometimes technicians are good sometimes not. They tend to leave tools behind inside my car. Every time I come here for service, always required a second visit to get the issue resolved.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to read about your inconsistent experiences with our service department. Leaving tools behind and requiring multiple visits is not the level of professionalism we aim for, so please accept our apologies. We'd like to learn more about these instances in order to improve moving forward, so if you could reach out directly that would be greatly appreciated. Thank you, Melissa Steffy - General Manager - msteffy@herbchambers.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Samik is my guy!

Reviewed by amcabralNovember 28, 2023

Samik is my guy! Very knowledgeable and polite. I was looking for him on my last trip, but was not in. BMW has a great team there everyone is great!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're glad to know that Samik and the rest of our team at Herb Chambers BMW of Boston have been able to provide you with a great experience! We appreciate your kind words, and we look forward to seeing you again on your next visit.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Herb Chambers BMW MINI of Boston

Welcome to Herb Chambers BMW MINI of Boston. If you are searching for a new or used BMW of MINI in the Boston area our friendly professional staff is ready to provide you with all the help you need. We're easily able to assist you with price quotes or help you investigate financing options. Stop by and visit or call us we are here to help you.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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