1430 Fort Jesse Rd
Normal, IL 61761

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Sales: 309-888-1000

Used Cars: 309-888-1000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Bloomington Normal Auto-Mall

Overall Rating:

3.7 (out of 5)

70% recommend this dealer

161 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I nevered went to this Dealership but was interested in

Reviewed by H. Williams from St. Louis MOOctober 30, 2025

I nevered went to this Dealership but was interested in the Cadillac Escalade they had for Sale? If someone from the Dealership would contact me maybe we could work something out

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (309) 319-2329 when you have a chance. Thank you, and we look forward to hearing from you.

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Maximum rating = 5

5.0 (out of 5)

Great team!

Reviewed by Xavier from Bloomington, ILJuly 09, 2025

Great team! Had the privilege of working with Kelsey Phelps on a trade in. She was extremely helpful, patient, knowledgeable and most importantly - she didn’t put any pressure on me to get a deal done!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Xavier, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

After searching for our perfect car/suv for a while, we

Reviewed by Stephanie Eddy from Urbana, iILMay 14, 2025

After searching for our perfect car/suv for a while, we ended up meeting with Patrick Snyder and chose a 2017 Cadillac XT5 and couldn’t be happier with his service and our new to us suv. If you’re in the market for a new/used car/truck/SUV, I encourage you to go see Patrick and get a deal like we did!! Thanks again for making it easy.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Stephanie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Maximum rating = 5

About Bloomington Normal Auto-Mall

The ALL NEW Bloomington-Normal Auto Mall has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our massive inventory online set up a test drive with a sales associate or inquire about financing! The Bloomington-Normal Auto Mall is the premier dealer that sells new & used vehicles to customers in the surrounding cities such as Galesburg, Peoria, Champaign and Decatur. We carry a complete selection of new & used vehicles available in our dealership located in Normal, IL.

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