4022 Washington Rd
Augusta, GA 30907

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Sales: 706-228-6900

Used Cars: 706-228-6900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gerald Jones VW Audi Mazda Subaru

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I had a water pump fail on a 2018 Audi SQ5 and had my car

Reviewed by lcr1830December 06, 2025

I had a water pump fail on a 2018 Audi SQ5 and had my car towed to Audi Augusta. After spending almost $6,000 I got my car back. The car had never leaked a drop of oil but a few days after I got it back it started leaking oil badly. After contacting Audi it took a week to get a response but they decided they would participate in the repair! Do NOT trust this dealership!!!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience, and I’m truly sorry for the frustration and inconvenience you’ve gone through. I genuinely want to help make this right and ensure your concerns are fully addressed. Please feel free to call me directly at 706-228-7017 so we can talk through what happened and work toward a resolution. Your trust matters, and I appreciate the opportunity to improve your experience. Sincerely, Virginia Atkins, Customer Relations

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Staff here are animals.

Reviewed by Gary SchaafJune 11, 2024

Staff here are animals. Will Jones, Vickie McPhee, Clint Williams, to name a few. Take your business elsewhere. I'd say these folks wouldn't last in the car sales business anywhere outside of Augusta, GA, where the people literally know very little, about anything...

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ben went above and beyond providing .

Reviewed by geoffapelDecember 29, 2023

Ben went above and beyond providing .e with pricing and lease options. He's very knowledgeable about the VW models.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gerald Jones VW Audi Mazda Subaru

ASK FOR VICTORIA MCPHEE when you arrive to Receive an additional $250 off !!!!
Since 1974 Gerald Jones VW has been the premier car dealership in the greater Columbia South Carolina area. Over that time we've learned a thing or two about how to treat customers and get them into the car of their dreams. With a professional sales staff a knowledgeable team of mechanics and the best finance team in the industry there's no better place to go for your next vehicle purchase. Here are just a few more reasons to give us your business.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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