470 W Boutz Rd
Las Cruces, NM 88005
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 8:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:30am – 2:00pm |
See all dealerships near Las Cruces, NM that carry Ford, Hyundai, Lincoln
Overall Rating:
4.1 (out of 5)
90% recommend this dealer
889 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Once again my wife’s Mazda CX5 is back in the shop for
Once again my wife’s Mazda CX5 is back in the shop for the same problem area of the rear differential as our first shop repair starting in March of 2025 and getting the car back in October. That “repair” took over 6 months in the shop and 3 or 4 “new problems” discovered and more than $10,000 charged. After having the car for only 2 weeks from the repair shop there is a new fluid leak around the same rear differential. I’ll leave it to the customer reading this review to make your own decision if you should buy or get repairs from Casa of Las Cruces. This has been a very very bad and costly experience and it is still happening to me.
Dealer Response
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Maximum rating = 5
Wife took Mazda CX5 to service in March.
Wife took Mazda CX5 to service in March. The car started to jerk around when put into gear they said the transmission was bad. I don't know what was wrong with the transmission but 4 months later they replaced the transmission and the trans was still bad. Then they said it was the software and after months in the shop we get the car back for over $10,000. repair. This was two weeks ago that we got the car back now today the wife is going to the gym and she said looked at all of the oil out from the back end of the car on the garage floor. She wants to take the car back to Casa Mazda to see what is wrong. Do you think they will do the right thing - I don't. They either made very bad judgments on the jerky car or they were taking us for a money ride. Now in 2 weeks we have another problems - hmmm. I would not go to Casa Autoplex they will take your money. 10-6-2025
Dealer Response
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Maximum rating = 5
Braden Tidwell and the staff of Casa Honda Las Cruces are
Braden Tidwell and the staff of Casa Honda Las Cruces are the best! Braden helped me go through the process of buying a car from start to finish. He explained everything in detail, made it easy to understand, helped me with the documentation, and was always ready to take my calls and answer my questions. He sure made the whole process an enjoyable experience. I wholeheartedly recommend Casa Autoplex and Casa Honda Las Cruces. Ask for Braden!
Dealer Response
Thank you for choosing Casa Autoplex. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Maximum rating = 5
Casa Autoplex of Las Cruces automotive dealership covers over 20 acres of vehicles. When we first opened our doors in 1986 we founded our company on the principle that treating the customer with care is the key to any successful dealership. Since then we have worked hard to make the customer satisfaction the primary focus of our business.
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