Sharpe BMW in Grand Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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1010 28th St SE
Grand Rapids, MI 49508

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Sales: 616-600-9354

Used Cars: 616-600-9359

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Sharpe BMW

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

294 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Vehicle Purchase Experience Ever!!!!

Reviewed by Carolyn Cesar from Lakeview MIFebruary 24, 2022

Let me start by saying, I have always been been a Cadillac lover for my vehicles. I decided I wanted to try a different look, but I was loss on what my next vehicle would be. I test drove many high end vehicles and not until I found the BMW dealership on 28th st/Grand Rapids did I feel this is the right fit for me. My sales person John Sergeant was amazing from my very 1st phone call inquiring on a specific BMW X3. He was never pushy or overwhelming on his sale and once I test drove it I was sold! This whole entire dealership team is awesome and the best I have worked with. They seriously are like this big family atmosphere with each bringing their own specialty. They even have their own tech savvy person Drew a major + for me. End of the day they made my 1st purchase of a BMW the best ever and they are now my one stop shop for and any maintenance and future vehicle purchases.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Very professional, friendly and open, competent sales...

Reviewed by tomandmarizDecember 23, 2021

Very professional, friendly and open, competent sales staff, large selection of autos., very good presentation of the product.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jason Bigelow made one of the hardest days for me so much...

Reviewed by DMKDecember 14, 2021

Jason Bigelow made one of the hardest days for me so much better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations that we have had before Garrett died, during his many trips to Ann Arbor and after he died for me. Today Jason added the 2 X LED Logo lights and stem caps to my car, did a hand wash of the vehicle and would not let me be charged for this added service. The personnel in sales parts were though, quick and professional to work with. I am greatly relieved to have your team at Sharpe BMW.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sharpe BMW

Family owned since 1982 Sharpe Cars is proud to be Grand Rapid's exclusive BMW MINI Jaguar and Land Rover Dealership.

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