Sharpe BMW

The salesman, Anthony, did a fantastic job. He presented my wife and I multiple test drives for the cars we wanted. No pressure; just whatever I can do to get you in the car you want.

I had an extremely disappointing and upsetting experience at this BMW Sharpe Grand Rapids, MI dealership especially from Jessica and Jason in the service center. From the moment I walked in, I was met with hostility and an unwelcoming attitude from the staff. What should have been a professional and courteous interaction quickly turned into something entirely unacceptable. Not only were the employees dismissive and rude, but there were also clear signs of discriminatory behavior that made me feel uncomfortable and disrespected. It was painfully obvious that I was being treated differently than other customers based on my background, which is not only unethical but also completely unprofessional and racist. A luxury brand like BMW should uphold values of respect, inclusivity, and customer care. Sadly, this dealership failed on all counts. I expected better and urge others to be aware before doing business here. No one should be made to feel less than simply because of who they are.

My wife & I just bought great Jeep Cherokee Trailhawk from Sharpe BMW, with the help of Bob (Salesperson). the experience was easy, seem less and Bob was great to work with. I would suggest to all my friends to look for their next vehicle at Sharpe BMW