Sharpe BMW

Let me start by saying, I have always been been a Cadillac lover for my vehicles. I decided I wanted to try a different look, but I was loss on what my next vehicle would be. I test drove many high end vehicles and not until I found the BMW dealership on 28th st/Grand Rapids did I feel this is the right fit for me. My sales person John Sergeant was amazing from my very 1st phone call inquiring on a specific BMW X3. He was never pushy or overwhelming on his sale and once I test drove it I was sold! This whole entire dealership team is awesome and the best I have worked with. They seriously are like this big family atmosphere with each bringing their own specialty. They even have their own tech savvy person Drew a major + for me. End of the day they made my 1st purchase of a BMW the best ever and they are now my one stop shop for and any maintenance and future vehicle purchases.

Very professional, friendly and open, competent sales staff, large selection of autos., very good presentation of the product.

Jason Bigelow made one of the hardest days for me so much better. This is the anniversary of my husband's death. Garrett had many BMW cars. Jason has been there to fully listen and solve all the situations that we have had before Garrett died, during his many trips to Ann Arbor and after he died for me. Today Jason added the 2 X LED Logo lights and stem caps to my car, did a hand wash of the vehicle and would not let me be charged for this added service. The personnel in sales parts were though, quick and professional to work with. I am greatly relieved to have your team at Sharpe BMW.