407 Skokie Hwy
Lake Bluff, IL 60044

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Sales: 847-234-1700

Used Cars: 847-234-1700

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 10:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Knauz Auto Park

Overall Rating:

4.5 (out of 5)

96% recommend this dealer

2053 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had the pleasure of working with Paul Kim when

Reviewed by markFebruary 20, 2024

I had the pleasure of working with Paul Kim when purchasing our E Cab. We are in Tennessee and Paul made the purchase effortless !! I would highly recommend Paul if you are buying whether you are 10 miles from the dealership or 1500 miles away, he is the guy. Mark S.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The transaction was very smooth and quick.

Reviewed by rludwigJanuary 31, 2024

The transaction was very smooth and quick. The car was ready and all questions were answered. This is the 3rd car we've purchased from Knauz and we've always had excellent service. Bob Geisheker, our salesman did a great job!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, thank you very much for leaving this review. Providing great service is our top priority, so we're thrilled to hear how much you enjoyed working with Bob! Thank you for your business, & congratulations on your most recent BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Our addiction is automobiles.

Reviewed by RamonaJanuary 09, 2024

Our addiction is automobiles. We've owned many vehicles over the years and are repeat customers with several dealers in the N.E. Illinois / S.E. Wisconsin area. Our latest transaction was the trade of a 2023 Mini Cooper Countryman JCW (John Cooper Works) for a 2021 BMW X3 M40i. Both are incredible vehicles, but a lifestyle change dictated we get a slightly larger vehicle with a factory hitch. The Countryman JCW is a beast--AWD, great handling, 301 hp, and 28 mpg city, 33 mpg highway. But most people think it's a "toy car" and underestimate it, negatively impacting trade values. Bob Geisheker was the salesperson we contacted. He was very open, above board, and did not pressure us throughout the entire process. When we expressed our deep disappointment with the price offered for our Mini Cooper trade, Bob took this seriously. He had our backs and shared our comments with the Finance Manager, the person who determines the trade-in pricing. Bob had us meet the person face-to-face. When we met, we insisted he do an on-site inspection of the car, and then come back to us with a price. The dealership came back with a better trade-in price for the Mini and we were able to complete the transaction. Bob Geisheker was terrific to work with for this transaction. When we purchase another vehicle from Knauz, we'll ask for Bob Geisheker.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Ramona, thank you so much for taking the time to share your experience with us. Providing friendly, knowledgeable service in a low-pressure environment is our top priority, so we're thrilled to hear how much you enjoyed working with Bob! While we can imagine parting ways with your Countryman JCW must have been bittersweet, we hope you're loving your X3 M40i! Thank you for your business, as well as your kind words. We appreciate you reaching out to us & we're looking forward to your next visit!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Knauz Auto Park

It was over 80 years ago when Karl Knauz the father of the current chairman opened a gas station in Lake Forest. Since then the Knauz family has weathered the good times and the bad and done so by taking care of customers using 'The Golden Rule". In addition to our car dealerships we also have a state of the art; Body Shop & Detail Center plus a Pre-Owned Center Knauz North (located approximately 1.2 miles north of the Autopark) with an indoor vehicle and tire storage facility. Even in today's uncertain times you can always find a friendly face at the Knauz Autopark and they will greet you with a smile.

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