10851 W Metro Auto Mall
Milwaukee, WI 53224

Get Directions

Sales: 866-495-8682

Used Cars: 414-751-6997

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun 8:00am – 4:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Honda

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

2621 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Last time I brought my car into your dealership, I

Reviewed by rwegenkeDecember 11, 2025

Last time I brought my car into your dealership, I received it back covered in salt. When I requested for a car wash, there was no qualified persons who could just run my car through the car wash. I also texted Maddie for a quick quote for a new key fob but I never received an answer back. I dont see the staff being respectful or caring for the cars and customers. I will not be taking my Honda or any of my vehicles back to Russ Darrow.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service from start to finish.

Reviewed by mspoerlDecember 10, 2025

Excellent service from start to finish. I am a long time customer and especially value the service department. I am very loyal to this dealer and have bought 6 cars from them over the last 20 years.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

He was awesome, couldn't have asked for a better person!

Reviewed by ANATNYXDecember 10, 2025

He was awesome, couldn't have asked for a better person! Couldn't have asked for a better salesman!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Honda

At Russ Darrow Honda, we’re committed to providing an exceptional car-buying experience, offering a wide selection of new and pre-owned Honda vehicles. From the reliable Civic to the versatile CR-V, we have the perfect car to fit your lifestyle. Our friendly, knowledgeable team is here to help you find the right vehicle at the right price, with financing options to suit every budget. We believe in building lasting relationships with our customers, offering outstanding service, and supporting you long after you drive off the lot. Whether you're buying new, used, or need maintenance, Russ Darrow Honda is your trusted partner for all things Honda. Visit us today and see why we’re a top choice for drivers in the area!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top