10851 W Metro Auto Mall
Milwaukee, WI 53224

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Sales: 866-495-8682

Used Cars: 414-751-6997

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun 8:00am – 4:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Honda

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

2692 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience at Russ Darrow Honda was very amazing.

Reviewed by aniyahpcan0826January 25, 2026

My experience at Russ Darrow Honda was very amazing. I walked in wanted to get a used car for 8,000 and ended up walking out with a 2026 Honda HRV. Thanks to Ken for making this whole experience very memorable. He’s definitely a great sales person.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always willing to help.

Reviewed by ASHER_NAOMI.MOMJanuary 25, 2026

Always willing to help. Always make sure I am happy with the service, Always checking in and updating me

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional And very prompt She was very friendly.

Reviewed by TinaMaier January 25, 2026

Very professional And very prompt She was very friendly. They had my car tire fixed in 1 hour

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Honda

At Russ Darrow Honda, we’re committed to providing an exceptional car-buying experience, offering a wide selection of new and pre-owned Honda vehicles. From the reliable Civic to the versatile CR-V, we have the perfect car to fit your lifestyle. Our friendly, knowledgeable team is here to help you find the right vehicle at the right price, with financing options to suit every budget. We believe in building lasting relationships with our customers, offering outstanding service, and supporting you long after you drive off the lot. Whether you're buying new, used, or need maintenance, Russ Darrow Honda is your trusted partner for all things Honda. Visit us today and see why we’re a top choice for drivers in the area!

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