252 Auto Plaza Drive
Beckley, WV 25801

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Sales: 304-252-0744

Used Cars: 304-252-0744

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of John Howerton Honda

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Bought a 2023 Civic SI, and was not told it didn't have a

Reviewed by adkins.dl940February 12, 2025

Bought a 2023 Civic SI, and was not told it didn't have a second key fob. In fact was told it was probably locked up in service department since it was late, and they had closed. Now I'm supposed to pay for a new one??? I can't even get a price, or an idea of what it would cost. I've owned more Honda's than I can count, and my family has bought many from this dealership, but if they cannot rectify this situation I'll never buy another from there I don't care how far I have to drive!!! Absolutely ridiculous. The thing is I wasn't even looking to buy a car. My name comes up every year, and the salesman called and asked. I just so happened to have seen the SI on Facebook, so I figured why not. John Howerton should personally take care of this. I was lied to plain and simple. Probably nobody reads these anyway. I really don't think dealerships care anymore. I've called to talk to someone else, but they keep putting me with the salesman I had, and I want to talk to someone who can move faster than a tree can grow!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

very rude salesman .

Reviewed by Risë December 18, 2024

very rude salesman . One that has been around a while and should have known better. I will never buy a car from them again . They are great in the service department but their competitor will again get my next new car business.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service we bought three cars here and never had

Reviewed by PinevilleDavidDecember 28, 2022

Excellent service we bought three cars here and never had a problem they will meet any price. I don’t know about not meeting Internet price comment above they’ve always worked with me is all I can say but the service is five star. Our last car we bought was in 15 and we’ve had it serviced there for the past six years and they always manage to work ascend and always have coupons and discounts for us as Honda customers Friendly people friendly staff and great service. What more could you ask for? How about my cars when they’re Hondas at John Howerton Honda!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About John Howerton Honda

We know that prospective customers are extremely well educated when researching their next vehicle. John Howerton Honda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.

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