John Howerton Honda in Beckley including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

252 Auto Plaza Dr
Beckley, WV 25801

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of John Howerton Honda

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

39 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor service

Reviewed by Rachael from Ormond Beach, FLDecember 28, 2020

Bad service! No sense of urgency. They said a 20 minute repair but we were sent away with broken part 1 1/5 hours later. They had no standard newer common part not in stock. They knew we were on a 14 hour road trip. Had to get the Manager. No one even apologized

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Being lied too

Reviewed by Eric from Dixie wvJuly 13, 2020

I bought a Honda Pilot from this dealership and it was on a weekend and there was a gas card offered but the girl that took care of it was not there so I was told to just come back and they would have it ready when my wife picked it up it was supposed to be $250 and when I got it it was only a $100 I called them and I was told it was only $100 and I told them that we had agreed to 250 (my fault for not getting it in writing) and they did not want to talk to me after the purchase a called and left messages but no calls back from the dealership there loss not mine have bought another Honda since then but not from this place hope they enjoyed the $150 dollars

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding customer service

Reviewed by Lisa Chidester from Coal City, WVMarch 27, 2020

I just purchased my new Honda CRV at John Howerton Honda the owner Josh, his wife Brandi, and the salesman Wayne was fantastic. This wasn't the first time I purchased a new car but this was the easiest fastest time I purchased. They went above and beyond to make this the best car buy that I've ever done. I highly recommend if looking for a new car or used this is the best place to buy. With a lifetime warranty on anything that oil touches is fantastic. Make sure you tell Josh that Lisa Chidester sent you. They'll treat you better than any car lot in Beckley.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About John Howerton Honda

Welcome to John Howerton Honda in Beckley WV. We have been named the People's Choice for best place to buy a new and/or used car four years in a row. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top