West Broad Honda in Henrico including address, phone, dealer reviews, directions, a map, inventory and more

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7014 W Broad St
Henrico, VA 23294

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Hours Toggle

Sales Department

Sun 11:00am – 3:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 11:30am – 3:00pm
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 3:00pm

Reviews of West Broad Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

493 out of 506 people said they would recommend this dealer

5 (out of 5)

Car Servicing

Reviewed by Maryann in RichmondMay 03, 2021

Servicing and follow up on recall was done with a professional manner.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Pre-owned Civic Purchase

Reviewed by Amy in Richmond, VAApril 28, 2021

Ive come to expect great customer service from West Broad Honda, and they never disappoint!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

New car sales--excellent department (internet)

Reviewed by Mbates2323 in Richmond, VirginiaJanuary 06, 2014

I don’t understand the negative reviews that have been afforded to this dealership, at least on the sales side of the house. I have closed two car deals with Tim Cartwright and both times he has been extremely knowledgeable, ethical and a joy to work with. Both times, credit was not an issue. I knew what car I wanted, what I wanted to pay (both times lower than West Broad Honda had in mind) and Tim was able to justify to his management where I was coming from (I presented research) and close the deal very quickly. Finance managers easy to work with and make an effort to beat even Honda’s financing to save you money. The entire process was sub-2 hours and I was on the road. The service side of the house needs work, but I feel that they are making improvements.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About West Broad Honda

West Broad Honda, a Honda dealer in Richmond, Virginia was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Honda cars, trucks, and SUVS. We are one of the premier Honda dealers in Richmond and in the state of Virginia. Our commitment to customer service is second to none. We offer one of the most comprehensive Honda parts and Honda service departments. At West Broad Honda, we believe in integrity and giving the customer a good value for their hard-earned money. Stop by and give us a chance to share our experience and Honda inventory with you.

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