Pohanka Honda of Fredericksburg in Fredericksburg including address, phone, dealer reviews, directions, a map, inventory and more

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60 S Gateway Dr
Fredericksburg, VA 22406

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Sales: 540-736-8368

Used Cars: 540-736-8360

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun 7:00am – 7:00pm
Mon 6:00am – 12:00am
Tue 6:00am – 12:00am
Wed 6:00am – 12:00am
Thu 6:00am – 12:00am
Fri 6:00am – 12:00am
Sat 7:00am – 7:00pm

Reviews of Pohanka Honda of Fredericksburg

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

272 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

mechanics and customer service poor.

Reviewed by DS from King GeorgeJanuary 23, 2021

I brought my van in to get the slide doors fixed. They called and said they found the problem and it would be $500 to fix. I gave them the OK. After I got it home, I realized that they didn't fix the problem. I called and they told me to bring it back in. They then said that what they had fixed (and charged me for) wasn't the problem and that it would cost $700 to fix the problem. Then they told me that it might not actually be the problem and I might have to keep coming in until the figure out what the problem is but I should fix what they thought might be it just in case it works!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great experience while purchasing used RAM.

Reviewed by Michael G from Bealeton, VAJune 13, 2020

Best experience I have had at dealer. Everything was negotiated up front and their were zero surprises. They even went the extra mile to help with running boards Could not be happier with the experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

False CPO and Vehicle Report

Reviewed by Raymund Abeleda from Woodbridge, VAMay 21, 2020

First and foremost, my experience with the dealership was pretty good when I purchased an advertised Certified Pre-Owned 2016 Honda Accord in August of 2019. We initially couldn’t agree on a price so my wife and I walked away. The next morning Vivian continued to blow up my phone until they finally agreed to come down to the price we had asked for the night before. Besides that, the car was and has been great. While purchasing, they went on and on about the meticulous inspection the car has to go through to become a CPO Honda. It all sounded great. The issue was today. I went to Carmax to get an appraisal and while they were checking the engine bay, they said the car had been in a front end accident in the past and repaired. At first I didn’t believe them and told them the car went through CPO inspection and everything checked out. They showed me in the seams of the frame and radiator support where it had been re-welded, sealed and sprayed over. I still didn’t believe them and I asked to see another Accord they had on the lot and we examined the frame and radiator support area and sure enough there’s a big difference between a factory spot welded radiator support and mine. They even looked through the area where the fenders bolt onto and you can clearly say the primer that was used. Now I would’ve never known as the body shop did a great job from the outside and the carfax showed nothing reported. My issue is if it was a CPO car, did they really inspect it that meticulously? Just be weary about the vehicle history of the cars you purchase here, especially if they’re advertising it as a high and mighty CPO vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Pohanka Honda of Fredericksburg

Here at Pohanka Honda of Fredericksburg it is our desire to exceed your expectations. Browse our huge selection of new certified and pre-owned inventory. We have free lifetime safety inspections free service loaner for life and free shuttle service. We offer a clean and comfortable waiting area with a gourmet coffee bar complimentary WiFi internet access and HDTV's. We are open 7 days a week.

Pohanka Honda of Fredericksburg service has trained and certified technicians. No appointment necessary. Just bring it in!(Appointments optional if desired). Pohanka Honda is a DealerRater Dealer of the Year and Consumer Satisfaction Award winner.

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