11020 Fairfax Boulevard
Fairfax, VA 22030
Sales: 703-934-8500
Used Cars: 703-934-8500
Sales Department
| Sun | 12:00pm – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | 10:00am – 4:00pm |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 7:00am – 5:00pm |
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Overall Rating:
3.6 (out of 5)
75% recommend this dealer
489 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Be careful when getting service done at this dealership.
Be careful when getting service done at this dealership. They show a clear lack of care and professionalism. I dropped my car off at 10 AM and never received a call to let me know it was finished. If I hadn’t shown up before closing, I wouldn’t have gotten my car back at all. The least they could do is notify customers when service is taking longer than expected so we can plan accordingly. This is the worst Honda dealership I have ever been to.
Maximum rating = 5
Hello, my name is Rush Z.
Hello, my name is Rush Z. I am very pleased with this dealership, Darcars Honda of Fairfax. Throughout my life, I have purchased 20 cars and leased 10, dealing with numerous sales representatives and finance agents. However, this is the first time I have experienced such an exceptional welcome from every member I interacted with. My sales representative, Samar Youssif, was outstanding. Her professionalism, friendly demeanor, and patience were remarkable. She truly exceeded my expectations! On the first day, I spent two hours with her, and I felt confident that I would be buying a car from her and her colleague. They worked diligently to accommodate my exact budget, and I left with the car I wanted. Both my wife and I want to extend a big thank you to the best sales representative, Samar Youssif. I also want to acknowledge Paul, my financial agent, and Amir, the manager, for their support and assistance.
Maximum rating = 5
Horrible sales service.
Horrible sales service. Tried to purchase a CR-V hybrid and was met with lack of enthusiasm, lack of transparency on price, bad deals, and bad attitude. Keep getting questioned and evidence on why I arrive at certain date. Not to mention when I explained I can't come in unless it's for pick up, I kept getting asked to come in to meet in person for a better price. Like if you have a better price then say the price, stop beating around the bush. Like I never experience such a horrible sales services before. I much rather pay extra at another dealer than having to do business here.
Dealer Response
Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Gabriella, Ynoel, and Sherlene are all in today and would love to assist. Thank you!
Maximum rating = 5
From the moment when you step on to our lot at DARCARS Honda Fairfax in Fairfax, we make sure you feel welcomed and taken care of by our educated sales team, who are always ready to help guide you in the car buying process. Their goal is to make sure you get the Honda that you can depend on in your everyday life. Whether you're looking for the latest Honda models or any of our certified pre-owned vehicles, we have a wide selection that ensures you'll find what you are looking for. You can also count on our Service Center of factory-trained technicians to take proper care of your Honda and make available any service & parts deals to make regular maintenance affordable.
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