First Team Honda in Chesapeake including address, phone, dealer reviews, directions, a map, inventory and more

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3444 Western Branch Blvd
Chesapeake, VA 23321

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Sales: 757-637-4934

Used Cars: 757-238-5250

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of First Team Honda

Overall Rating:

3.7 (out of 5)

71% recommend this dealer

17 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

2021 Ridgeline purchase review

Reviewed by GS from Virginia Beach,VirginiaApril 05, 2021

We purchased a new 2021 Ridgeline and the selection of vehicles at First Team was far better than any of the other area Honda dealerships. Our salesperson, Mr Michael Powers, was outstanding! Michael was knowledgeable , personable, honest and patient . These character traits were demonstrated in the process of purchasing our Honda. Our experience was excellent, and everyone at the First Team dealership was friendly and thoroughly competent in their knowledge of the vehicle and made the purchase a breeze. The Ridgeline is a fantastic vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reviewed by Ty from SUFFOLKOctober 03, 2020

ERRIBLE!!! I Waited 3 hrs yesterday to sign papers for a new suv,After going over the deal,an hr later this so called (BRANDON) COMES AND SAYS I WILL OWE $595.00 MORE ,SAYS THE FORGOT TO TELL ME, Some kind of Acquisition fee, SO I TOLD HIM I WOULD GIVE HIM THE DISC THAT GOES INTO MY MERCEDES THAT I HAD TO BUY OUTRIGHT AND WE CAN CALL IT EVEN HE AGREED!!!! BUT GUESS WHAT HE LIED I GUESS HE THOUGHT I WOULDNT NOTICE AT SIGNING ALL MY PAPER WORK BUT I DID AND CONFRONTED HIM WHICH HE SAID HE HAD TO CHARGE ME. SO MY QUESTION IS HOW MANY OTHER CUSTOMERS HAD HE SCAMMED THAT DIDNT NOTICE??? BUYER BEWARE, HE IS A BALD FACE LIAR!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Live production senior supervisor

Reviewed by Mae Colon from Melfa Virginia 23410July 23, 2019

Good people do deal with very pleasant and easy to get along doing the process Mike MCCoy. Was a very nice and good person to deal with good sales manners and willing to help you and please you all the way. Keep up the good work.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About First Team Honda

At First Team Honda (Home of the Lifetime Warranty)Chesapeake VA we do our best to make sure you receive nothing but the best in customer service. Whether you are buying a new Honda used car or are getting your tires rotated or transmission serviced the staff at First Team Honda makes sure your experience is one that will keep you coming back. Feel free to browse through our inventory or stop by our dealership. If you have any questions do not hesitate to contact us.

From all of us here at First Team Honda we look forward to seeing you soon!

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