Honda of Chantilly in Chantilly including address, phone, dealer reviews, directions, a map, inventory and more

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4175 Stonecroft Blvd
Chantilly, VA 20151

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Sales: 571-748-7114

Used Cars: 571-723-4511

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun 7:00am – 7:00pm
Mon 6:00am – 12:00am
Tue 6:00am – 12:00am
Wed 6:00am – 12:00am
Thu 6:00am – 12:00am
Fri 6:00am – 12:00am
Sat 7:00am – 7:00pm

Reviews of Honda of Chantilly

Overall Rating:

4.4 (out of 5)

83% recommend this dealer

108 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service ‘M. L’

Reviewed by Christabel from ColumbusAugust 26, 2021

I recommend Michael Lawson to everyone. Amazing customer service; ready to assist, knowledgeable and will exceed your expectations. Keep up the good work and thanks for assisting me with my car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you so much, Christabel, for sharing your amazing experience with our Sales Team. We value your business here at Honda of Chantilly.

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Don't go near this dealership, a bunch of LIARs !

Reviewed by Unhappy Customer from Fairfax, VAAugust 12, 2021

Today I had my worst experience in the servicing department of any dealership in any place. The people in the servicing department are LIARs and the manager of the department, Mr. Amin Khatib is either a liar himself or just terribly incompetent, I can't tell. Here's the incident that happened to me. I called at 9:00 PM that if they are open and if I should bring my car over for a regular oil change. I was routed to the servicing department and I was told that "Yes, we are open till 11:00 PM and please bring your car before 9:30 PM.". So, I took my car at 9:20 PM and Mr. Manager told me that I've to drop my car and pickup the next day ! I was flabbergasted. I told him that I just spoke to someone in servicing a few minutes back and they told me to bring the car over before 9:30 PM. He told me that "No one here spoke to anyone about this" ! So, I'd to bring my car back. I would've been ok if they told me that it was a misunderstanding. I'd have been frustrated but I'd understand. They lied to me straight to my face ! That's what is shocking. These guys are the reason my next car is NOT going be a Honda.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

2.2 (out of 5)

Don't buy your car from here.

Reviewed by Jeremy from Centreville,VaAugust 11, 2021

Definitely wouldn't recommend buying a vehicle from here. Bought my first car here, used. I've had so many issues from it. and everytime I've brought it back litterally every single time. They've done nothing to help me but try to charge more money. which was double whatever shop in the area was charging. The whatever point car inspection they try to sell you on is meaningless. none of the problems I've had were the ones checked. I've had this car a year and half and i only have a couple months if that before this $3,000 part goes bad and the whole thing dies. Thanks for nothing. I think the worst part about the whole issue was listening laughing and joking around while I'm not even 5 ft away trying to piece this problem together.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 3

Quality of Repair 2

Maximum rating = 5

About Honda of Chantilly

Here at Honda of Chantilly it is our desire to exceed your expectations. Browse our huge selection of new certified and pre-owned inventory. We have free lifetime safety inspections free service loaner for life and free shuttle service. We offer a clean and comfortable waiting area with a gourmet coffee bar complimentary WiFi internet access and HDTV's. We are open 7 days a week.

Honda of Chantilly service has trained and certified technicians. No appointment necessary. Just bring it in!(Appointments optional if desired). Honda of Chantilly is a DealerRater Dealer of the Year and Consumer Satisfaction Award winner.

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