Honda
New Car Dealership in Chantilly, VA
Overall Rating
4.4/5
Read dealer reviews
Here at Honda of Chantilly it is our desire to exceed your expectations. Browse our huge selection of new, certified and pre-owned inventory. We have free lifetime safety inspections, free service loaner for life and free shuttle service. We offer a clean and comfortable waiting area with a gourmet coffee bar, complimentary WiFi internet access and HDTV's. We are open 7 days a week.
Honda of Chantilly service has trained and certified technicians. No appointment necessary. Just bring it in!(Appointments optional, if desired). Honda of Chantilly is a DealerRater Dealer of the Year and Consumer Satisfaction Award winner.
And for service for your new Honda, Honda of Chantilly is the place to go in Chantilly. Honda of Chantilly has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Honda of Chantilly Reviews
Overall Rating
4.4/5
88 out of 103 people recommended this dealer
Overall Facilities:
2.8/5
Worst car buying experience EVER!
Reviewed by Em
in Gainesville, VA
September 09, 2020
I recently bought a car from Honda of Chantilly about a week ago and this by far has been the worst experience I've had in a car dealership. From the sales consultant to the sales manager to the finance manager, it was all a horrible experience. First of all, the sales associate showed me a different car (same model and color) and ended up selling me the one that had scratches inside and was dirty. I contacted the dealership when i realized and they refused to even do a detail cleaning saying they can't do anything even though it was their sales associate's mistake. Instead the manager didn't even bother calling me back and ended up having the finance manager let me know they couldn't do anything. They have the worst customer service and blame the customer for their mistakes. Do not go here.
Worst car dealership experience
Reviewed by Abdullah
in McLean
April 11, 2020
I recently bought a call from Honda Chantilly and this is my 1st Honda purchase; and 4th brand new car to buy (all previous car I bought were Toyota) and this by fat has been the worst experience I've had in a car dealership. There were so many instances where I just wanted to walk out of the door and call it quit. From the sales consultant to the sales manager to the finance manager; it was just a horrible hand off. One thing that led me to write this review is their refusal to abide by the agreement we had. We agreed on a price with the understanding that I'd get a full set of all season high wall mats for the car. I got home and I come to find that they only gave me the first and second row mats (they were not high wall). I contacted the sales consultant and inquired why they were not placed in the car; he told me that we agreed on only the all season floor mat and the cargo/trunk tray is not included. I have no idea how they came up with this rational. Until now I have not received any followup from the dealership even though I've sent multiple emails to their management about my experience. I await Honda of Chantilly to make the right decision.
Highly recommend Tish Thompson at Chantilly Honda
Reviewed by Ginny G
in Alexandria, VA
April 14, 2018
Tish Thompson was great to work with when we bought our new Honda Pilot. We traded in our 2000 Oydessy van. A lot of new features have been added onto cars since then! Tish was great showing us how to use them and offered to show us more if needed. She called back a few days later to see if we had questions. Tish was great, very helpful and very pleasant to work with in the whole buying process. Would highly recommend Tish!
