Honda of Chantilly

I have this dealership10/10 the best and kudos to salesman Adrian Noorestani! He was awesome- no plan to buy yet but bc of his diligence to follow up and explain the features of the HRV 2026 I end up buying and Iike how he knows well the car but he is not pushy unlike other salesman. Andrian is so patient and willing to listen to customer! Honda should give this man a raise!!!

DO NOT BUY ANY ELECTRIC CAR FROM HONDA – WORST EXPERIENCE EVER Buying from Honda has been the biggest mistake of my life. They KNEW this was my first electric car, but they just wanted to make a sale, so they LIED to me. I even told them I’m a college student and asked if charging takes longer or if it’s like a Tesla. They told me, “Oh yeah, it’s basically the same.” That was a lie. In reality, it takes 1–2 HOURS just to charge from 0–80%, which is completely impractical and a huge waste of time for me. It wasn’t even a full month since I leased the car and I already had nearly 900 miles. When I went back to the dealership hoping to trade it in or switch to something with the same monthly payment, they wasted two hours of my time and gave me nothing. The sales manager wasn’t ready to help at all — instead of trying to satisfy the customer, they only thought about how they could benefit themselves. No customer satisfaction whatsoever. Before the sale they act nice and accommodating, but after they sell you the car, they don’t care about you at all. And the after-service is even worse. I brought my car in at around 14% because it had a “system high voltage” issue, and I expected them to at least charge it enough so I could drive home safely. They didn’t. They handed me a loaner car with a full tank — and when I returned it, I had to fill the tank myself, which I did. Yet they can’t even charge a customer’s car enough to get home. It’s not my fault the car needed service after only a few months, and they told me these electric cars barely need service — which was another lie. On top of that, when I was traveling I charged my car up to 96%. On my way back, it suddenly started showing “system high voltage” again and the car started smelling like burning. Thankfully I was with my family so we managed, but imagine if I was alone on the highway. I would’ve had to pull over, call them, wait for someone to come get the car, and deal with all that in the middle of the road. It’s dangerous, unsafe, and extremely risky. Now I’m stuck for two years with a car that I can’t take on long trips and have to waste hours charging every few days. The whole experience has been stressful and disappointing. Save yourself the regret — DO NOT BUY ANY ELECTRIC CAR FROM HONDA. Honda electric cars are not reliable and convenient, so if you’re buying an electric car, make sure you research it first. If you want an electric car, do not buy it from Honda. It’s the worst experience ever.

After visiting another Honda dealership in the area and being unimpressed, we came here to try to purchase a Honda pilot. It was a great experience and the Abraham was professional, knowledgeable, and chill. We got a reasonable deal and it was straightforward, fair, and easy. Made the experience more pleasant.