2600 W SW Loop 323
Tyler, TX 75701

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Jack O' Diamonds

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Messaged a guy named drew York or whatever his name is

Reviewed by mateo brightwellSeptember 22, 2023

Messaged a guy named drew York or whatever his name is asking questions about a truck they had for sale messaged me once saying it’s available and it’s an hr drive to his dealership so yes I have questions but he never got back to me nor even cared I was going to trade in a 2015 Camaro ss for a truck he made me dislike this dealership won’t be getting any business from me nor my friends in the future appreciate it was really wanting to do business but guess it’s needed else where they don’t care about selling cars here👍🏼

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Avoid!

Reviewed by Jeff from Longvuew, Texas July 16, 2023

I was therebgetting my car serviced. They kept my car for 3 days. No warning no communication unless I called them. Didn't fix what I asked em. Argued what the problem was. I grew up in a family of mechanics. The service manager was rude. Only gave excuses when questioned. Why what I asked em to fix wasn't done. Then straight up lied to my face about it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Probably the best car buying experience I've ever had.

Reviewed by jennifer_crowleyJune 16, 2023

Probably the best car buying experience I've ever had. No pressure and no sales gimmicks with Clay McNeal. He was very knowledgeable and just a great guy to deal with. They took on a difficult trade deal and handled it with ease for us. I am the proud owner of a 2023 Honda Accord EX and I absolutely love it! I highly recommend working with Clay at JOD Honda.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jack O' Diamonds

At Jack O' Diamonds Honda of Tyler our goal is to make your car buying experience the best possible with prices and service that can't be beat.

Our range of services includes: New Car Sales Used Car Sales Car Loans and Auto Financing Certified Auto service department Full selection of auto parts and aftermarket accessories

If you would like to get in touch with us please don't hesitate to give us a call or stop by one of our locations for a visit.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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