Gillman Honda of San Antonio in Schertz including address, phone, dealer reviews, directions, a map, inventory and more

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16044 Interstate 35 North
Schertz, TX 78154

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Sales: 866-296-7029

Used Cars: 888-715-8769

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Gillman Honda of San Antonio

Overall Rating:

4.1 (out of 5)

79% recommend this dealer

57 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

MIA Vehicle

Reviewed by Susan 500 Race Fan from Indianapolis, INMay 20, 2021

I am disheartened at best. Thought Raul was working with me, but realized that was not the case. I am in Indiana and looking for a used vehicle in TX as a gift for a nephew who resides there. I had a conversation w/Raul to ask if I could have Lemon Busters inspect the vehicle I was interested in purchasing on Thursday May 20, 2021 around noonish and he said yes. This request was made on Tuesday May 18th. I was awaiting Lemon Busters communication regarding the vehicle and received it. HOWEVER, the communication was that someone had taken the vehicle THAT MORNING for inspection and had not brought it back yet. Needless to say, there was no vehicle to inspect. A telephone call to me would have been appreciated. I received no phone call from Raul; I initiated the call to him, and this was after he had spoken with Lemon Busters. I wouldn't label that as customer service. I, the customer, received no communication from Raul that the vehicle would not be there for the inspection, nor that the dealership operates on a first come first serve basis. Had he communicated that to me, I might have made a different decision about that vehicle. He did not, especially after he gave me the thumbs up to proceed with the inspection. Perhaps this is a professional development issue to be discussed during meetings. At any rate, the common courtesy of a phone call would have sufficed as customer service. Since I never received one, I must rate this experience with a 1. Never got to the next level to purchase the vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Susan, we'd like to help solve this for you. Please email us directly at feedback@gillmanauto.com.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.7 (out of 5)

Excellent customer service!

Reviewed by Omar C from TexasMay 11, 2021

Monty was exceedingly helpful and very attentive and patient throughout the purchase process. She answered all my questions and was always willing to help. I started my purchase process via online and from the first moment she showed great professionalism. Upon arriving at the agency, the enthusiasm of the entire team that works there gave me the confidence to do business with them. Highly recommended!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Omar, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Honda San Antonio! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Mario Del Bosque General Manager Gillman Honda San Antonio (210) 651-5533 feedback@gillmanauto.com

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by Rosalie from Schertz, TXMay 02, 2021

Buying a car from Gillman Honda was a great experience. The process was easy, the staff was friendly, informative, positive, and knowledgeable. Troy Dodrer, out sales person, was great. He was patient and walked us through everything. He took the time to fully explain all the features of the car and made sure to give us his number to call for all future questions and concerns. I felt the process had an integrity that is unusual in a car buying experience. I highly recommend Troy and Gillman Honda.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Rosalie, thank you for your kind review; we are happy to pass along your comments to the team here at Gillman Honda San Antonio! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Gillman Honda of San Antonio

Since 1938 Gillman Companies has proudly served the people of Texas with a large selection of quality pre-owned vehicles to fit all of your vehicle needs. With our focus on quality customer service we offer financing options warranties and manufacturer's certified program for the peace of mind you deserve. Ask for the Internet Sales Department for special internet pricing.

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