Round Rock Honda in Round Rock including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2301 N Interstate 35
Round Rock, TX 78664

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Round Rock Honda

Overall Rating:

4.9 (out of 5)

95% recommend this dealer

860 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Trish is the best!

Reviewed by MMalbari from Leander, TXJanuary 09, 2023

Trisha was great to work with. I was in a time crunch, so she worked very diligently to negotiate the lease and prepare the car for delivery within hours! A very honest salesperson who took time to customize my experience, and make sure I drove off with a pristine vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for the great rating and review. Honesty, integrity, and customer service are our top priorities here at Round Rock Honda. We're so glad to learn that you had a great experience with our Sales Department. We hope you're still enjoying your pristine vehicle and we look forward to your next vehicle.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Update 12/9/22- After my initial review Jason Jackson

Reviewed by Anthonyl.wilkinsonDecember 04, 2022

Update 12/9/22- After my initial review Jason Jackson reached out to me to rectify my problem. While no car shopping experience can be a 100% perfect. The staff at Round Rock did an excellent job of exceeding my expectations and fixing my problem. Let me start out by saying my experience with Gary and Round Rock Honda was very good. I found a vehicle on their website which met all of my expectations (Make, Model & Price). Gary reached out to me and we took care of most of the transaction via email. When he sent me over the agreement there was an extra $500. I asked him what this was for he said it was for window tint. Which overall I was fine with but knowing that tinted rear windows were standard on the vehicle I was purchasing I then asked if the front windows were tinted and he confirmed that they were. So I put down a deposit to hold the vehicle and told him to contact me when it was ready. Fast forward several days later he told me the car was ready for me to pick up. So my wife and I traveled from the Dallas area to Round Rock Honda to pick it up. I had already secured financing through one of their preferred lenders which also happens to be my employer. When I arrive at the dealership Gary shows me the vehicle and then asks me to fill out a credit app. I asked him why when I was already approved for financing. He gave me some kind of story and I filled out the app but then they started hassling me because my manager is in the UK. I explained the whole situation to him but in my mind most of the information they asked for on the app was unnecessary. Finally after waiting about an hour I was taken back to the finance office to complete the transaction and shortly there after I was on my way.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, Thank you for allowing us the opportunity to address and resolve your concerns. We will be sure to thank our team for showing you the care we have for our customers. If you should have any further questions, please feel free to reach out to me. Thank you, Jason Jackson General Manager Round Rock Honda jjackson@penskeautomotive.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

At Round Rock Honda, Trish Scheffer was amazing with her

Reviewed by sinhaNovember 23, 2022

At Round Rock Honda, Trish Scheffer was amazing with her customer service. She made the entire process smooth for us and kept us informed when our car is arriving. It was great car buying experience and pleasure to work with her.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It is great to read that you had a great car-buying experience here at Round Rock Honda, Sinha. We love providing amazing care, smooth processes, and informative interactions to our valued customers. Come back and see us again for your future automotive needs.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Round Rock Honda

At Round Rock Honda our number one goal is your absolute satisfaction. Our team of sales finance and service professionals wants nothing more than to ensure that your experience at Round Rock Honda is one that you would expect from an award winning Penske Automotive dealership. We're looking forward to helping you with your next vehicle purchase and meeting all of your service parts accessories and body shop needs. Come see us today and find out why Round Rock Honda is Austin's favorite Honda dealership.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top