A member of the Cars.com family
A member of the Cars.com family
2301 N Interstate 35
Round Rock, TX 78664
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Round Rock, TX that carry Honda
Overall Rating:
4.9 (out of 5)
95% recommend this dealer
860 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Trish is the best!
Trisha was great to work with. I was in a time crunch, so she worked very diligently to negotiate the lease and prepare the car for delivery within hours! A very honest salesperson who took time to customize my experience, and make sure I drove off with a pristine vehicle.
Dealer Response
Thanks for the great rating and review. Honesty, integrity, and customer service are our top priorities here at Round Rock Honda. We're so glad to learn that you had a great experience with our Sales Department. We hope you're still enjoying your pristine vehicle and we look forward to your next vehicle.
Maximum rating = 5
Update 12/9/22- After my initial review Jason Jackson
Update 12/9/22- After my initial review Jason Jackson reached out to me to rectify my problem. While no car shopping experience can be a 100% perfect. The staff at Round Rock did an excellent job of exceeding my expectations and fixing my problem. Let me start out by saying my experience with Gary and Round Rock Honda was very good. I found a vehicle on their website which met all of my expectations (Make, Model & Price). Gary reached out to me and we took care of most of the transaction via email. When he sent me over the agreement there was an extra $500. I asked him what this was for he said it was for window tint. Which overall I was fine with but knowing that tinted rear windows were standard on the vehicle I was purchasing I then asked if the front windows were tinted and he confirmed that they were. So I put down a deposit to hold the vehicle and told him to contact me when it was ready. Fast forward several days later he told me the car was ready for me to pick up. So my wife and I traveled from the Dallas area to Round Rock Honda to pick it up. I had already secured financing through one of their preferred lenders which also happens to be my employer. When I arrive at the dealership Gary shows me the vehicle and then asks me to fill out a credit app. I asked him why when I was already approved for financing. He gave me some kind of story and I filled out the app but then they started hassling me because my manager is in the UK. I explained the whole situation to him but in my mind most of the information they asked for on the app was unnecessary. Finally after waiting about an hour I was taken back to the finance office to complete the transaction and shortly there after I was on my way.
Dealer Response
Hello, Thank you for allowing us the opportunity to address and resolve your concerns. We will be sure to thank our team for showing you the care we have for our customers. If you should have any further questions, please feel free to reach out to me. Thank you, Jason Jackson General Manager Round Rock Honda jjackson@penskeautomotive.com
Maximum rating = 5
At Round Rock Honda, Trish Scheffer was amazing with her
At Round Rock Honda, Trish Scheffer was amazing with her customer service. She made the entire process smooth for us and kept us informed when our car is arriving. It was great car buying experience and pleasure to work with her.
Dealer Response
It is great to read that you had a great car-buying experience here at Round Rock Honda, Sinha. We love providing amazing care, smooth processes, and informative interactions to our valued customers. Come back and see us again for your future automotive needs.
Maximum rating = 5
At Round Rock Honda our number one goal is your absolute satisfaction. Our team of sales finance and service professionals wants nothing more than to ensure that your experience at Round Rock Honda is one that you would expect from an award winning Penske Automotive dealership. We're looking forward to helping you with your next vehicle purchase and meeting all of your service parts accessories and body shop needs. Come see us today and find out why Round Rock Honda is Austin's favorite Honda dealership.
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