Honda Cars of Rockwall in Rockwall including address, phone, dealer reviews, directions, a map, inventory and more

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1550 I-30 Frontage Rd
Rockwall, TX 75087

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Sales: 469-694-7663

Used Cars: 469-694-7661

Reviews of Honda Cars of Rockwall

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.4 (out of 5)

1 out of 5 people said they would recommend this dealer

1 (out of 5)

Unfavorable Experience

Reviewed by JW in McKinney, TXJune 02, 2021

I would NOT recommend this dealer. I had been dealing with sales person, Jaclyn, for several days regarding a used car. Upon reaching an agreed upon price and terms, i decided to purchase. I drove an hour to purchase the car. After waiting an hour and half in waiting room, I met with finance to finalize the purchase. It was there that I learned the terms were not what was agreed upon but actually EXTENDED from THE AGREED UPON 72 to 84 with the same payments another dealership quoted for just 72 months. That’s an entire year more of over $400 monthly payments! Now I know why this dealer has a 2 star on other sites. Do not buy here!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Worst experience I've ever had with a dealership

Reviewed by Gunnar in Dallas, TXApril 09, 2021

Simply the worst experience I've ever had with receiving an offer. Don't waste your time with these salesmen. After submitting a counter offer, I was told "don't waste my time" and then the salesman hung up.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Legendary customer service

Reviewed by Rob in Rockwall, TXMarch 22, 2021

I have not yet made a purchase from Honda of Rockwall, but I must say that Layla is a doll. She is great at laying out enticing options, and makes me feel comfortable enough to direct my business to Honda of Rockwall. I thank you for employing such a wonderful staff. You rock!

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

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