11200 Gulf Fwy
Houston, TX 77034

Get Directions

Sales: 713-231-1396

Used Cars: 713-231-1396

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Big Star Honda

Overall Rating:

4.6 (out of 5)

85% recommend this dealer

746 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Rudy was very polite, explained everything and was

Reviewed by heide.edsonFebruary 09, 2026

Rudy was very polite, explained everything and was courteous. He remembered me from my last service

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always friendly, great service, efficient, great process,

Reviewed by brandt_karlaFebruary 09, 2026

Always friendly, great service, efficient, great process, good value for money, good coffee and workplace when waiting on the car.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Wish i could give 5 stars but i was mislead about the

Reviewed by mmko32February 09, 2026

Wish i could give 5 stars but i was mislead about the brakes on the car. Salesman told me they were inspected and were fine but I am hearing grinding when I apply the brakes. Other than this i had a great experience!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Big Star Honda

You might expect a car company’s top priority to be cars, but not at Big Star Honda. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.

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