1490 Lee Trevino
El Paso, TX 79936

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Sales: 915-613-3701

Used Cars: 915-249-2815

Hours Toggle

Sales Department

Sun Closed
Mon 9:30am – 8:00pm
Tue 9:30am – 8:00pm
Wed 9:30am – 8:00pm
Thu 9:30am – 8:00pm
Fri 9:30am – 8:00pm
Sat 9:30am – 7:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 1:00pm

Reviews of El Paso Honda

Overall Rating:

3.3 (out of 5)

91% recommend this dealer

274 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Have a 2023 Honda CRV hybrid sport went in to get an oil

Reviewed by conradDecember 20, 2023

Have a 2023 Honda CRV hybrid sport went in to get an oil change and I was told I also need to get a rear axle differential oil change with about a 150 Bucks but the manual says that oil should be changed between 30000 and 50000 Miles but yet I've got 8000 Miles only and I'll have been told by Honda it needs to be changed that is one of the better scams I have heard in my lifetime

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am a loyal lifetime Honda owner and dealerships like

Reviewed by Ferdinand M.December 19, 2023

I am a loyal lifetime Honda owner and dealerships like this are bad for the Honda name. They do not represent the quality standards that should be upheld by any Honda dealer. I took in my 2015 Honda Accord EX-L for what I know was not a major issue. I've owned nothing but Honda's and Acura's, all manual vehicles. This dealership tried to tell me they "recommend" replacing the full clutch assembly which was only one year old with less than 15000 miles on it. I did not have the time to diagnose the vehicle myself but knew it wasn't the clutch. They even had the audacity to tell me they could not diagnose the vehicle and I would not be charged but they still stood by there word that the clutch needed to be replaced, even the service manager told this to Honda Customer Service. All shady business practices so they can get as much money as possible from the customer. Ended up towing my vehicle again from El Paso Honda to Transmissions of El Paso and he fixed my vehicle in 2 days after finding the actual problem. The clutch master cylinder had failed and now my vehicle is back to 100%. I highly recommend finding a good mechanic in El Paso for your Honda and never trust this dealer with your vehicle.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I am a loyal lifetime Honda owner and dealerships like

Reviewed by Ferdinand M. from El Paso, TXDecember 07, 2023

I am a loyal lifetime Honda owner and dealerships like this are bad for the Honda name. They do not represent the quality standards that should be upheld by any Honda dealer. I took in my 2015 Honda Accord EX-L for what I know was not a major issue. I've owned nothing but Honda's and Acura's, all manual vehicles. This dealership tried to tell me they "recommend" replacing the full clutch assembly which was only one year old with less than 15000 miles on it. I did not have the time to diagnose the vehicle myself but knew it wasn't the clutch. They even had the audacity to tell me they could not diagnose the vehicle and I would not be charged but they still stood by there word that the clutch needed to be replaced, even the service manager told this to Honda Customer Service. All shady business practices so they can get as much money as possible from the customer. Ended up towing my vehicle again from El Paso Honda to Transmissions of El Paso and he fixed my vehicle in 2 days after finding the actual problem. The clutch master cylinder had failed and now my vehicle is back to 100%. I highly recommend finding a good mechanic in El Paso for your Honda and never trust this dealer with your vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About El Paso Honda

El Paso Honda has been proudly serving the El Paso and Las Cruces area for over 20 years and know that we'll continue to be serving our community with the best prices on not only new Honda vehicles but also Pre-Owned and Certified vehicles. Please let us know how we can assist you!

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