5403 Lemmon Ave
Dallas, TX 75209
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:30pm |
| Tue | 8:30am – 7:30pm |
| Wed | 8:30am – 7:30pm |
| Thu | 8:30am – 7:30pm |
| Fri | 8:30am – 7:30pm |
| Sat | 8:30am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Dallas, TX that carry Honda
Showing the most recent reviews from Cars.com and DealerRater.
I had an absolutely outstanding experience working with
I had an absolutely outstanding experience working with Mahmoud Elgarhi at John Eagle Honda Dallas! From start to finish, Mahmoud delivered exceptional service, genuine professionalism, and a level of care that truly set him apart. He helped me purchase my 2026 Honda Civic Sport Touring Hybrid, and the entire process was smooth, transparent, and stress-free. Mahmoud took the time to understand exactly what I wanted, walked me through every feature, and made sure I felt confident and excited about my decision. His product knowledge is impressive, and his enthusiasm for helping customers is clear in every interaction. What really stood out was his integrity--no pressure, no runaround, just honest guidance and top-tier service. He went above and beyond to make sure I got the perfect car and the best deal possible. If you're in the market for a new Honda, I HIGHLY recommend asking for Mahmoud Elgarhi. He made this the best car-buying experience I've ever had. I'll definitely be returning for future purchases!
Dealer Response
We're ecstatic to hear about your outstanding experience with Mahmoud at John Eagle Honda of Dallas! Congrats on your new 2026 Honda Civic Sport Touring Hybrid! Your glowing feedback means the world to us—enjoy every mile!
Maximum rating = 5
Worst dealership Ever!
Worst dealership Ever!!! They sold me a vehicle with oil leaks and a bad engine for $20,000 they misrepresented this vehicle which is Auto Fraud this company is a scam and all about MONEY I promise they gonna pay for all of my inconvenience I’ve been having with the vehicle, that they wouldn’t take back on several occasions and they do add hidden fees to your contract without disclosing it with you throw the whole company away.
Dealer Response
Hello Latasha, Thank you for sharing your thoughts. All vehicles are thoroughly inspected before sale, and pricing, financing, and any applicable fees are fully disclosed and agreed upon prior to purchase. We take these types of accusations very seriously and encourage you to contact us directly with any documentation so we can review your concerns in detail. Please feel free to use the contact below to get in touch. Best, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager
Maximum rating = 5
Asked multiple times for photos of the auto in which I
Asked multiple times for photos of the auto in which I was interested .. only had 2 stock photos.. assured I would get them.. never did..sent to sales and contacted by different person and asked again .. still no photos .. Also asked for info on title (as is it clean?) said they would check but never responded .. was finally sent pics of completely different cars.. contacted by third person checking on my experience and provided feedback .. then silence .. I thought this was a legitimate dealership .. guess they were pushing a salvaged car and tried the bait/switch
Dealer Response
Hello Sean, We regret to hear about your recent experience at our dealership. This is definitely not the level of service we aim to provide and I apologize for any miscommunication or oversight on our part. I'd like to help resolve this issue personally; please reach out when you can. Thank you, Michael Ackels michaelackels@lithia.com
Maximum rating = 5
At John Eagle Honda of Dallas, we're more than just a car dealership in Dallas. We're also members of the greater Plano, Irving, Mesquite and Arlington communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Honda sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
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