Vandergriff Honda in Arlington including address, phone, dealer reviews, directions, a map, inventory and more

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1104 West I-20
Arlington, TX 76096

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Sales: 682-237-1825

Used Cars: 682-237-6643

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 8:00am – 5:00pm

Reviews of Vandergriff Honda

Overall Rating:

3.6 (out of 5)

63% recommend this dealer

115 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

False advertising! $6000 in dealer options? What?

Reviewed by Gan Ni Ma! from ZaiNiMa, ChinaMay 08, 2021

I spent an hour looking at cars based on the advertised price. Sat down to run the numbers and buy their car. they come back with sticker price plus $6,000 in additional FAKE options...on a used car! I walked out. Don't go here, they are liars.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please reach out to our General Manager, Yuni Chon, at 682-200-1486 to discuss what we can do to help.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever

Reviewed by David from Cresson, TexasMay 01, 2021

Looking to purchase Hinda Odyssey. Went in after viewing advertised price. When we arrived we were told they couldn't sell for that price. Walked out with our $35,000 cashiers check still.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

David, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please reach out to our General Manager, Yuni Chon, at 682-200-1486 to discuss what we can do to help.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Bought about dozen cars in my life, worst one yet.

Reviewed by Angel M from Richardson, TXJanuary 16, 2021

Salespeople more concerned a out surveys than actually helping people. Unsympathetic and managers talk to you like you're stupid. I've bought a $25,000 car from here and this last one was $33,000. After driving the car for a full day I was unhappy with it and wasn't told about missing features compared to my last car which was a lower model and 3 years older. They have a banner that says "3 Days love it or leave it, if you're not happy we're not happy." That was a load of crap. I wanted to back out after we couldn't work out a deal to swap cars (which was another nightmare) I wanted to get my two cars back. They said tough, I already signed a contract. Also today I checked, not even 4 days later and one of the cars I traded in (they gave me $18k) is already listed for $24,000. When I told them I could get a better offer they said other dealerships were lying. I get needing to make a profit but I was already stressed and my initial intention was just to sell back one car. After talking to others it was clear that they were just taking advantage of me being in a rough position (going through a divorce and needed in to sell one of my cars). They don't care about you and don't care if you're happy. Like most places they only care about making money and their sales practices are shady and scummy. Shop somewhere else.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Angel, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to our General Manager, Yuni Chon, at 682-200-1486 to discuss what we can do to help.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Vandergriff Honda

The name Vandergriff Honda has become synonymous with honesty and integrity in serving the public. Ever since its start in 1937 the dealership has been a major part of the Arlington economy and an active participant in the local community. Today we are proud to be one of the largest Dallas-Fort Worth area Honda dealers. We serve the entire DFW Metroplex and other surrounding cities. For outstanding customer service a large selection of new Honda cars and honest auto repair service visit Vandergriff Honda! We are conveniently located at 1104 W. I-20 between Cooper and Matlock in Arlington Texas.

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