10117 Parkside Dr
Knoxville, TN 37922

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Sales: 866-477-8911

Used Cars: 866-554-0546

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation Honda West Knoxville

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

3008 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have Very good experience with Auto Nation Honda,

Reviewed by Amin juma from Knoxville, TennesseeNovember 30, 2025

I have Very good experience with Auto Nation Honda, Edward is a very good person to deal with. Give a shot if anyone looking for vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Kenny and Brock and the rest of the team made our

Reviewed by Stephen Dedman from Knoxville, TNNovember 26, 2025

Kenny and Brock and the rest of the team made our purchase painless and easy. No pressure, no xx. Great selection of cars to choose from. Highly recommend AutoNation Knoxville!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Stephen, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

I came in for an oil change.

Reviewed by MBNovember 22, 2025

I came in for an oil change. Been here for 2 hours and they’re just starting on my car. The service person told me “he doesn’t care”

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (865) 730-0012 to discuss what we can do to help.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Honda West Knoxville

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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