Honda Kingsport in Kingsport including address, phone, dealer reviews, directions, a map, inventory and more

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2217 E Stone Dr
Kingsport, TN 37660

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Honda Kingsport

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

62 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Simply disgusting

Reviewed by Kendra from Blountville TNAugust 25, 2020

Simple again very simple light on the dash low tire pressure but I had no knowledge of what the light indicated. After stopping at the dealership and having the most uncomfortable welcome to the service dept, I was rudely in a very short manner advised what the light was for and how to fix It. The tire pressure was checked and corrected the only good that come from this visit. The guy that come from the back to the side of the building was very short in words, talked down suggest I read the manual for what each light on the dash may be trying to alarm me of prior to coming and asking for help. “Somethings are not worth the trip to the dealership” simply disgusting. I will buy and service at another honda location! Your employee should have name tags or shirts with first names visible. As I was driving off I ask the younger man washing or detailing a car who the guy was that helped me better said as made me feel ignorant about my car, thanks Matt for the first and last impression of the service dept.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.7 (out of 5)

service dept

Reviewed by Daniel from kingport TNJuly 31, 2020

Horrible attitude, very sarcastic service guy, to busy cutting up the lady behind us to answer my questions, using cuss words, tech to interested in the young lady at the desk behind us to answer parts and pricing questions, cell phone usage in front of a customer is not focusing on the customers needs,m do NOT recommend Matt Hicks

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Fantastic customer service!

Reviewed by Stacyg from Kingsport tnJune 29, 2019

Highly recommend this dealership. They make the buying process very easy. Really go above and beyond to take the stress out of buying. They even have free popcorn and ice cream.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Honda Kingsport

At Honda Kingsport we take pride in our Honda dealership. We devote ourselves to helping and serving our customers to the best of our ability. Our goal is to offer the most modern and convenient access to up-to-date and accurate information which our customers have come to expect and rely on. Whether you're looking for a new Honda or used vehicle need routine maintenance require repairs or would like to further customize your vehicle Honda Kingsport has you covered! Customer satisfaction has and will always be our highest priority and our friendly staff is committed to achieving this goal in every aspect of our business.

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