Johnson City Honda in Johnson City including address, phone, dealer reviews, directions, a map, inventory and more

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2806 N Roan St
Johnson City, TN 37601

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Used Cars: 423-282-5440

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Johnson City Honda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

13 out of 19 people said they would recommend this dealer

1 (out of 5)

Not the best service

Reviewed by Shay R in South CarolinaMay 31, 2021

I try to give everyone the benefit of doubt. I traveled over 3 hours to come look at a vehicle in high hopes to make a purchase. Prior to me coming to Johnson’s dealership Ruth was in contact with me regularly, not skipping a beat. The day of, I arrived to the dealership and was immediately greeted by Jason. I’m saying to myself, ok not bad. I explain to him why I was there and he said that the Audi truck that I was there for was currently being test drove(that was lie number 1). He then proceed to say that a guy was there right before me wants to buy the truck and he just had to come back with the money(lie number 2). The day prior to me buying the truck, the price has dropped by $600. Jason still sold me the truck at the original price, fast Talked me the whole time. I called back to get clarity and none of my calls were returned. I left my name and number on the managers voicemail and Ro no avail.I even got hung up on a few times. I was told that it was by mistake but they just didn’t want to deal with me knowing they was in the wrong. Yes used cars comes with the possibility of having wear and tear. This truck has engine problems and I feel like I e been dooped. I don’t recommend this place at all.

Customer Service 1

Buying Process 2

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great Service Department

Reviewed by Myrtle Webb in Bakersville, NCJanuary 29, 2021

I’ve owned dozens of new vehicles that have always been serviced by the dealerships. This is far by the best service center I’ve dealt with,probably because Service Advisor Craig Wright is amazing. He always has a smile on his face and makes you feel like part of the Honda family.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great experience!

Reviewed by Donna in Weaverville, NCMay 07, 2020

I just purchased my Honda Passport from Gary at Johnson City Honda. He was a wonderful salesman and very knowledgeable. I love the vehicle that I got! It’s been my dream car since I was in high school. Gary did everything he could to get me into that vehicle at the price I was looking for! Normally it takes forever when you purchase a new car, but this experience didn’t take long at all. I would definitely recommend purchasing from this dealership, especially Gary Miller!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Johnson City Honda

Johnson City Honda in Johnson City, TN, also serving Near Kingsport, TN and Near Greeneville, TN, is proud to be an automotive leader in our area. Since opening our doors, Johnson City Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles, and hope to make the car buying process as quick and hassle free as possible.

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