Victory Honda Of Jackson in Jackson including address, phone, dealer reviews, directions, a map, inventory and more

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1408 US-45 Bypass
Jackson, TN 38305

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 4:00pm

Reviews of Victory Honda Of Jackson

Overall Rating:

4.3 (out of 5)

80% recommend this dealer

35 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mr. Mark is the best in Customer Service

Reviewed by Ali Muhammad from Jackson, TNSeptember 07, 2021

I visit victory Honda in Jackson TN last week and meet Mr. Mark. He help me to decide what kind of vehicle I need for my needs and give me all the Information I needed to decide if this is the right one for me. he has so much knowledge about cars and he is not pushy to close the deal. he make sure that you leave the dealership with satisfaction. Mr.Mark milk is an amazing person to close the deal with. I highly recommend Mr. Mark for every buyer. Mr. mark make sure that I have to spend less time in the dealership because I have a busy schedule that day and he close the deal with me in just 30 mins. I was out of the door with my new vehicle in no time. once again thank you Mr. Mark.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

They WILL NOT handle Issues. Chase Channel is weak

Reviewed by Jason D from Millington, TnJune 12, 2021

I agreed to co sign for a friend of mine on a used Honda Pilot. I agreed to do it under the condition that we have gap insurance and credit life. When my co signer (who was supposed to be the buyer, but Chase could not get him financed, so he put me first and my friend second) passed away the insurance company said that the dealership filled out the wrong paperwork so the insurance policy was canceled and the premium minus the commission was applied to the principal. When I reached out to the general Manager Chase Channel he said sounded like I had a problem. He said he would check it out and get back to me. He never got back. Then when I asked again he just told me to call his attorney. And He blocked me on all social media because he is less than a man. So if you want to buy a Honda do yourself a favor and find someone that will handle problems that arise and not shirk his responsibilities. The buck has to stop somewhere.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.7 (out of 5)

Terrible

Reviewed by Camper from Jackson, TNMay 14, 2021

Bought our car in December and still do not have the tags for it because they can’t do their job. Got over taxed on our car and the DMV called them back in Feb to tell them they needed to send over a new check and they still haven’t done it. I’m pregnant and it’s our only vehicle but it can’t be legally driven. Will never do business with them again. Wish I had bought a car at the Ford dealership.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

It seems like something was missed here, Camper. We would like to make things right. Please call us at your convenience.

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About Victory Honda Of Jackson

Need financing on a Honda in the Jackson TN region including Memphis Milan or Humboldt TN? Our financial specialist at Victory Honda of Jackson are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Victory Honda of Jackson to work with you to obtain financing in the Jackson region of West Tennessee. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will expertly walk you through the entire process. Call us today!

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