Hilton Head Honda

While vacationing in Hilton Head our 2013 Odyssey started having engine problems. I called the dealership, explained our situation and they promptly arranged a service appointment .,... for that very afternoon. The car was quickly diagnosed with a major engine problem. Eric was very upfront with the repair and did a great job explaining our choices. Not an easy decision. After ready all the reviews about the quality of the service department, we had them do the repairs. The repair was done on time with no upsell of any other work. The car runs great. Eric, thanks for your honesty and thanks to the service department. I wish they could move up to Pittsburgh.

I would like to take this opportunity to recognize Hilton Head Honda for their excellent service and commitment. They stood by their word which is a rarity in today's business world. A special thanks to Ryan and A.J..I would recommend this dealership to anyone interested buying a Honda.

I just love Sue Falisi. I received the best darn customer service today! Pls go to her! She loves her people and has bent over backwards to take care of her customers. She will stay in constant touch with you with good news or bad, and with her, you don’t run the risk of falling through the cracks!! I love this lady for the way she has treated me and I won’t go to any other Service Tech! She is an asset to Hilton head Honda!!! In this business, the employees can make or break a dealership! I hope they recognize the fact that she is a gem!! Thank you so much for helping me out today and getting my car ready for an important matter tomorrow.