Midlands Honda

I purchased a 2019 Infiniti QX60 from Midlands Honda on May 15, 2025, after driving over 2.5 hours to Columbia. From the start, the experience was riddled with red flags. The salesperson, Charles, repeatedly called and texted urging me to “hurry up” because he had a poker game to get to. That set the tone for what turned out to be a rushed, careless transaction. Upon arrival, I discovered the vehicle had over 1,000 more miles than listed on AutoTrader. All he had to say was “oh someone’s getting in trouble” . To make matters worse, the back driver-side seat upholstery was detached, with staples visibly hanging. Charles acknowledged the issue and wrote a note promising it would be repaired, but said it would take a month. I was refunded a small amount for the mileage discrepancy, but the seat remains unfixed. The car was listed for $19,923 online, but Charles insisted I couldn’t get that price unless I financed through them, despite me being a cash buyer. This bait-and-switch tactic is misleading and unethical. Since the purchase, I’ve called and texted multiple times with no resolution. The lack of follow-up and accountability is unacceptable. I shouldn’t have to chase down a dealership to honor basic commitments. If you value transparency, professionalism, and respect for your time and money, I strongly recommend looking elsewhere.

Salesmen said discount given. Lots of foreigners and no Europeans. Hairs and braids on all of us too long for church and work. Chaste_ maybe. But guards and officers and mighty need hair cuts and good hygiene.

Sold me a vehicle with a bad title refuse to take it back very unprofessional