Saccucci Honda in Middletown including address, phone, dealer reviews, directions, a map, inventory and more

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1350 W Main Rd
Middletown, RI 02842

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Saccucci Honda

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

48 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

A Positive Buying Experience

Reviewed by Lenny C from Dartmouth, MASeptember 02, 2021

August 31, 2021 Saccucci Review I bought a new, 2021 Honda Clarity Plug-in Hybrid from Saccucci Honda in Middletown, RI. Being new to hybrid vehicles, from the beginning when I walked through the door and asked to talk to someone knowledgeable about plug-in hybrids, I felt comfortable dealing with the Pre-owned Vehicle Sales Manager, Casey Martin. For the past 3 years, Casey has been driving the type of car I was looking to buy. He was honest and forthcoming about the pros and cons from his experience. I place a lot of value on dealing with companies and people that are trustworthy, technically knowledgeable and competent, and that provide high quality customer service, especially on big ticket items. When I asked Casey to put some numbers together regarding the total cost of the vehicle, the value of my trade-in, and the bottom line, I was extremely surprised to see that Saccucci was passing on to me a $5,000 Honda incentive discount off the MSRP for my new Clarity. That discount never came up in my dealings with other dealerships as I was pricing the very same car with other dealers in RI and MA. All other dealers were asking for the MSRP of $34,790 or close to it. Once I decided I wanted to buy the Clarity, there were a few hurdles to overcome. First, Casey needed to locate a Clarity from another dealer. Saccucci had sold their last one. Within a day he found one. From that point, the Saccucci team was very helpful facilitating the delivery and registration process, complicated by the need to schedule appointments to do in-person business in the MA RMV. Saccucci normally takes care of the registration process, but I wanted to get my new “EV” plate ASAP, which can take up to 2-3 weeks. Once a next-business-day appointment was scheduled, they made it happen covering for staff vacations, time off, etc.. Special thanks to Pat McLaughlin and Shannon, sales consultants, Stephanie, Kellyann, and other back-office staff. Also, special thanks to Luke for a great job introducing me to my new car with a well organized and thorough orientation. I have already referred friends and family to Saccucci for their next car purchase or lease and great customer service. Lenny C. Dartmouth, MA

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Service and collision centers are excellent

Reviewed by EmilyB from North Kingstown, RIMay 24, 2021

All I can say is WOW (in the best way) about my recent experience with their service department and collision center. My family moved to Rhode Island in October after living my whole life in the upper Midwest. I found out about Saccucci Honda because I drove by it on the way to my parents house in Middletown. Jason Poston in your service department is a huge asset to the dealership. He has helped me with numerous things from day one, including things like spilled soda making the parking brake sticky to putting on my RI plates to inspecting the underside of the car when I drove over a curb recently. While I was there to get the underside of the car looked at I showed him some damage to the bumper from when a F150 had recently hit my parked car. I had been planning to take it to Quonset because they’re like 1/4 mile from where I live, but when I was in the service department Jason grabbed Michaela from the collision center and showed her the damage. I was dubious that they could repair it just by refinishing the bumper, and so she looked it over. I didn’t notice at all, but Michaela immediately saw that the trunk alignment was off. She reminded me that I’m able to take it anywhere I choose for the repair, so I cancelled my appointment with Quonset. Within a couple weeks they were able to get my car in for repair, and I had a lovely CRV to drive while it was fixed. I dropped my car off on Monday morning, and on Friday I got an email from her that my car was ready. But after that I got a call from USAA saying they found more damage and had to do another inspection. I was so confused! I called Michaela, and she immediately straightened me out. It really was ready. USAA just took their time calling me (they’d been out days prior). It’s a 2017 Civic, so I was SO pleased to see that my car looks good as new. And the inside and outside were beautifully detailed. I was so happy with my experience that I will continue going to Saccucci for all my needs even though my parents moved off the island and it’s a 40 minute drive each way. They’re just that good!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent experience buying a new vehicle

Reviewed by Steve from Portsmouth, RIMarch 08, 2021

I purchased a new Honda Accord from Saccucci Honda and the experience was top notch. I worked with Sales Consultant Pat McLaughlin and Internet Sales Consultant Eve Lowrimore during my vehicle selection and sale and they both were extremely helpful during the process. I would highly recommend Saccucci Honda to anyone looking to buying a new vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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