1350 W Main Rd
Middletown, RI 02842

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Saccucci Honda

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bravo, Saccucci Honda!

Reviewed by Ellen Argyros, dog-lover and jazz-lover from Needham, MAAugust 07, 2023

On Sunday, August 7th, as my husband and I were driving our one year old Honda CR-V to the Newport Jazz Festival, we started to hear some odd sounds whenever we drove over a bump. My husband parked at one point and looked under the car and found that our splash guard underneath the car was the culprit. We were almost at Newport, so we decided to enjoy our day of jazz and window-shopping and then called the general number of the Honda road repair people, who suggested that we visit the Saccucci Honda dealership, which was on our way home. Usually, I dread being at a car dealership, enduring the slow wait for the completion of car repairs. But what a surprisingly pleasant experience greeted me at the Saccucci Honda dealership near Newport. First of all, a friendly golden retriever welcomed us when we walked into the waiting room. It even sat obediently so as to earn a doggy biscuit. I enjoyed petting the friendly, tail-wagging creature, who roamed around freely, dispensing affection and companionship. Apparently, there are other dogs as well, though I didn’t see them. I assume that if a client is allergic to dog dander, the dogs are corralled into a special “dander-free” area for them. As a dog-lover who lost my beloved black lab, Spartacus, two years ago, I was thrilled to have the opportunity to interact with this friendly pup. I had pleasant conversations with two older men in the waiting room, who also dog turned out to be dog-lovers. Ordinarily, I seldom talk to strangers in a car dealership. Within less than an hour, we learned that our splash guard had been hanging down, with the retainers not held in place. The repairman noted that it looked like the previous mechanic at our Honda dealership in Massachusetts had screwed up during our recent visit there, so they diagnosed our problem waived our bill, urging us to return to the previous dealership to have it fixed. The canine ambassador broke the ice and enabled me to enjoy two conversations with other canine fans that made the time fly. Needless to say, I was so impressed that the people at Saccucci dealership willingly took responsibility for our problem, even though they had not caused it. I heartily recommend visiting this dealership, if you are ever near Newport. Having friendly dogs roaming as ambassadors in a car dealership is a brilliant idea. I hope other dealerships pick up on this practice. After two years of Covid, we all need to start socializing again. *****Well done, Saccucci Honda!!! And I’m not related to any of the staff either. Ellen Argyros

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Clown Circus

Reviewed by Chip Cole from Pascagoula, MSNovember 18, 2022

Classless dealership. "You can play by my rules, or you can not buy the car. I have no obligation to sell you a car because you are in Mississippi. I don't know you and I'll never see you again." -Mike Girard (Sales Manager) Saccucci Honda Middletown, RI Laughable

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

A Positive Buying Experience

Reviewed by Lenny C from Dartmouth, MASeptember 02, 2021

August 31, 2021 Saccucci Review I bought a new, 2021 Honda Clarity Plug-in Hybrid from Saccucci Honda in Middletown, RI. Being new to hybrid vehicles, from the beginning when I walked through the door and asked to talk to someone knowledgeable about plug-in hybrids, I felt comfortable dealing with the Pre-owned Vehicle Sales Manager, Casey Martin. For the past 3 years, Casey has been driving the type of car I was looking to buy. He was honest and forthcoming about the pros and cons from his experience. I place a lot of value on dealing with companies and people that are trustworthy, technically knowledgeable and competent, and that provide high quality customer service, especially on big ticket items. When I asked Casey to put some numbers together regarding the total cost of the vehicle, the value of my trade-in, and the bottom line, I was extremely surprised to see that Saccucci was passing on to me a $5,000 Honda incentive discount off the MSRP for my new Clarity. That discount never came up in my dealings with other dealerships as I was pricing the very same car with other dealers in RI and MA. All other dealers were asking for the MSRP of $34,790 or close to it. Once I decided I wanted to buy the Clarity, there were a few hurdles to overcome. First, Casey needed to locate a Clarity from another dealer. Saccucci had sold their last one. Within a day he found one. From that point, the Saccucci team was very helpful facilitating the delivery and registration process, complicated by the need to schedule appointments to do in-person business in the MA RMV. Saccucci normally takes care of the registration process, but I wanted to get my new “EV” plate ASAP, which can take up to 2-3 weeks. Once a next-business-day appointment was scheduled, they made it happen covering for staff vacations, time off, etc.. Special thanks to Pat McLaughlin and Shannon, sales consultants, Stephanie, Kellyann, and other back-office staff. Also, special thanks to Luke for a great job introducing me to my new car with a well organized and thorough orientation. I have already referred friends and family to Saccucci for their next car purchase or lease and great customer service. Lenny C. Dartmouth, MA

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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