Piazza Honda of Philadelphia

They were lying about the warranty, it’s supposed to come with every new Honda but they tried to charge me 3000 for something that is supposed to come with new Hondas and then when I asked they said other places charge for it which is false, try will lie to make a deal.

This was the first car purchase I made at Piazza Philadelphia, it was the best car buying experience I’ve ever had. John Zheng and Nick Zimmermann were a pleasure to do business with.

Very poor experience. I was quoted a price for a used vehicle (by a salesman Bryan AND his manager) and I agreed to it. When I called the next day to make the purchase, another manager (Sal) reneged and said they couldn't sell the vehicle for the quoted price. I called again for the next three days, to understand what had changed and if there hadn't been interest in the vehicle maybe they'd change their mind and honor their price to me....I never got anyone to answer the call or return a message. The salesman had been GREAT with responsiveness and clarity, so the safe bet is that he was instructed to ignore me. Not sure if it was a miscommunication internally or a deliberate tactic to get me interested in a car then try to take me for a little better price...but either way, very shady. I guess Karma took care of it, though, because the car was on the lot (and listed on their website) for three more months before they reduced the price to within $100 of what had been our agreement. Won't be shopping here, anymore.