Bennett Honda of Lebanon

They really try to force you into all their extra warranty crap with their big "fancy" screen. Had to say no 3 times after Ryan desperately tried to justify the warranty by suggesting we take some extra road trips. Instead of getting my wide a new car from here just months later, we went elsewhere, thanks Ryan!

Would not honor factory bumper to bumper warranty on my 2022 Pilot. Was told by the dealership that the leak in the back of my car and broken arm rest was not covered by the bumper to bumper warranty and I should call my insurance company. I spoke with Phillipsburg Easton Honda last week and was told to bring the car in and they would take care of it and provide me with a loaner. A week after working on the car, everything was fixed at no cost to me. Because of Bennett Honda’s failure to cover the bumper to bumper warranty my rear hatch continued to fill with water for an extra 6 months before it was fixed by an honest dealership.

Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau.