Reedman Toll Honda of Downingtown

Purchased 3 cars from Albert from this dealership. Albert is great to work with, knowledgeable and made the car buying process easier that some other dealerships we have dealt with in the past. I would not hesitate to go back there. Ask for Albert Nadeau.

Our Pilot died on the turnpike near West Chester/Downington on our way home from Atlantic City to Pittsburgh. Not knowing what to do, I called the closest Honda dealer, Reedman Toll. I spoke with Chris and being that it was about lunchtime, wasn't sure if he could even take a look at it. We had it towed there and not only were they able to take a look at it, they installed a new alternator and discovered that our timing belt was about to go any minute and Chris and the mechanics were generous enough to stay a little late and were able to replace that too! We were able to get back on the road and make it home the same day! I can't say enough good things about Chris and the mechanics that helped out out of a bind!! If I lived in the area, I would service my vehicle there all the time. Fantastic customer service, please give that guy a raise! Thank you again!

Took my car in for service today, I have been a customer since 2003, when dealership under different name, the service rep did a good job up to the time I went to pay the bill, I was told that because I did not ask for the Senior discount when service request was written up I could not get it unless I walked out to find the the rep and he changed the record adding the discount. I am obviously handicapped and told the cashier that I could not walk that far, and was told sorry that's our policy. I am now out close to $40 unnecessary dollars on top of the nearly $400.00 charges for routine service. I will never go back and will tell all my friends and neighbors not to use this dealership and will start taking my car to a local mechanic to be serviced.