5802 University Blvd.
Coraopolis, PA 15108

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Sales: 412-269-4100

Used Cars: 412-269-4100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Moon Township Honda

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

243 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I traveled almost 2 hours with the intent to purchase a

Reviewed by JackieDecember 18, 2024

I traveled almost 2 hours with the intent to purchase a vehicle. One of the cars I was interested in purchasing sold while en route to the dealer. Upon arrival at the dealership, I was first shown a vehicle similar to the one that sold earlier. While examining this vehicle, another customer arrived at the dealership showing interest in the same vehicle. Julie, the salesperson that was assisting us, conversed briefly with Brandon , another salesman, and in front of me, my husband and daughter stated, “since you where here first, you will have first option to purchase this car.” So after driving the first car, we test drove a second car and while we were test driving the second vehicle, Brandon started the purchase process with the other customer after assuring us we would have first option to make the purchase. Upon returning from the test drive of the other vehicle and making our decision while looking over the first vehicle, Julie came out and told us that the car was no longer available. .Curtis and Marlena, sales managers, did nothing to help remedy this situation or intervene on our behalf. This was a perfect example for my 16 year old daughter to witness why you cannot trust the words of an adult. The stereotypical lying car salesman!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We understand your disappointment with your recent experience at our dealership. We sincerely apologize for the miscommunication that occurred and the subsequent loss of the vehicle you were interested in. We value your feedback and are committed to providing all of our customers with a positive and transparent car-buying experience. We are currently reviewing this situation internally to understand how this occurred and to implement measures to prevent similar situations from happening in the future. We appreciate you bringing this matter to our attention.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Had an 11:00 service appointment for state inspection.

Reviewed by Ed CoyleNovember 20, 2024

Had an 11:00 service appointment for state inspection. Jennifer Bross had everything lined up when I arrived at drive thru. I went to the showroom and was pleasantly greeted and asked if I needed anything. Took my time looking at all the new models and before I knew it, Jennifer located me and told me what I needed. Not long after that my car was ready and I was on my way. Granted, I have a 2019 CRV with 32K, and I didn’t expect anything major today,but the way I was treated always keeps me coming back. Thanks again!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Their Service Department is abominable.

Reviewed by bernierubbSeptember 11, 2024

Their Service Department is abominable. When you call, you are always shunted to voice mail, but no one ever returns your phone calls. The service manager could care less. They offer an "express oil change," but each time, it takes them more than 2 hours to accomplish that simple task. Do yourself a favor and go elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I’m sorry to hear about your negative experience. We strive to provide the best service possible, and it’s clear we fell short in this instance. I’d like to understand more about what happened so we can address your concerns and improve. Please reach out to us directly at 412-604-4760 so we can make things right. Thank you for bringing this to our attention.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Moon Township Honda

We are proud to be one of Americas' largest and most honored Dealers. In fact with the current awards for both service and sales volume and quality we out perform most in the country! We have reached that level of success through a talented and experienced team of employees who are focused on taking care of our customers. We are all committed to giving you the things you want and need: Great selection your best price convenient hours competent sales and technical support state-of -the-art technology unique and comprehensive Internet services comfortable and competitive financing and exceptional vehicle service at very competitive pric

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