Parker Johnstone's Wilsonville Honda

We recently brought our CR-V Hybrid in for service. We trusted that all of the expected (and listed) services would be properly completed. However, about a week later we were at the coast. We needed to wash the windshield due to the salt spray. Imagine our dismay to discover that the washing fluid reservoir was completely empty. One of the items that should have been serviced was to check/fill the window washing fluid reservoir. Now we do NOT trust that all other components of the service were properly completed. Was the Oil corrected changed/filled? What about the other items/fluids. We are uncertain and do not wish to cause damage to the vehicle. As a result, we will be taking the vehicle to another dealership to have the service ‘re-done’. That was a major FAIL for the service department. And it serves to undermine the integrity of the dealership.

We are very happy with our new Honda CRV hybrid! Our sales associate, Anastasia, really took care of us. Our vehicle came in earlier than expected. We were offered a good price for our trade-in. The whole experience was wonderful, well worth the drive from Central Oregon! Thank you all! We highly recommend Parker Johnstone Wilsonville Honda.

If you visit this dealership for ANY repair that is not covered by warranty, you are making an EXPENSIVE mistake. Yes, the folks at the service counter are friendly. That ain’t worth the rip. And when they offer you a smiley faced discount, you can be sure that you can do much better elsewhere.