1101 Van Ness Ave NE
Salem, OR 97301

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Sales: 971-599-3312

Used Cars: 971-206-6057

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Honda of Salem

Overall Rating:

4.4 (out of 5)

95% recommend this dealer

1882 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I will never go back to this dealership even though I

Reviewed by vikkim0921November 12, 2025

I will never go back to this dealership even though I live in Salem. I have been to other Honda dealerships where the staff is courteous and friendly, not so at this dealership where their speach is rude and their attitude is non caring. The prices they charge are more than other dealerships. Its worth the drive to go elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Vikki, thank you for taking the time to leave a review. It is unfortunate to hear that your experiences with us have not met the courteous and friendly service you expect. We take feedback like this seriously and want to take the time to make things right. When you have a moment please reach out to me directly so we can discuss further, and I can assist in any other questions or concerns you may have. Thank you. Chase Peterson - Service Manager - 971-273-4325

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I went to Salem Honda for an oil change.

Reviewed by Bob DOctober 07, 2025

I went to Salem Honda for an oil change....when it was done, I received a call that said that they broke off a lugnut when they rotated the tires. I didn't want my tires rotated as i was getting ready to replace them and was informed that it would cost $ 425 to fix! The service manager, a Mr Peterson called me a week later and said that he would fix their mistake for no charge. I never heard back from them and a called a couple of times, left a couple of messages. I even reached out to their corporate office (Lithia) and again received no call. Be very aware when going to Salem of Honda, unbelievably bad service, Bob D.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Bob, thank you for taking the time to write a review. I'm really sorry to hear about the issues you encountered during your visit, as well as the level of follow-up presented. This doesn't reflect the level of service we aim to provide, and I'd like to make sure this gets resolved for you. Please call me directly so that we can discuss this further, I am happy to assist. Thank you. Chase Peterson - Service Manager - 971-273-4325

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

am harassed by the men that work at Honda every time I go

Reviewed by Toniraemaez1August 13, 2025

am harassed by the men that work at Honda every time I go here, I purchase this car about a year ago, this is the second time I’ve had to take my car in for a factory defect. I have no car and have no eta on when the window will be replaced. I have had nothing but horrible experiences with this car and the dealer ship that I got it from. This is completely unacceptable for a first time buyer and a first time car. I do not recommend this dealer and do not recommend this car. I am without a car and soon to be without a job because of this inconvenience. And I like how everyone gets a reply on the review except for me. If this continues I’ll be seeking legal action August 12/2025 Today I was refused service for an oil change with no explanation. When I called to inquire more information I was given the options to pay, pay more or xxxx off. Tips for new car purchases 1. Don’t pick Honda of Salem 2. Double check your paperwork 3. Get an educated second opinion This will be my third corporate complaint and my third better business bureau complaint. Big corporations don’t care, but what’s worse is the people who willingly steal and rob from the lower class to feed the rich. I made a deal with the devil(Honda). -100/10 don’t do what I did. Save yourself!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you for taking the time to leave your experiences, however I am truly sorry to hear about your time and the challenges you've faced. This is not the level of service we strive for, and I apologize for any distress caused. I would like to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you. Chase Peterson - Service Manager - 971-273-4325

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Honda of Salem

Honda of Salem is your destination for new and pre-owned vehicles in the greater Salem OR area. Our friendly professional staff is proud to serve drivers from Beaverton Albany and Corvallis with a superb inventory of new cars and high-quality vehicles in our used car collection. We also provide Honda parts available for purchase efficient service and repairs and assistance through the auto financing process. Allow us to provide you with all of your automotive needs in the Salem area!
We are committed to ensuring you have a great car-buying experience from beginning to end. Stop by and see us today!

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