4095 Crater Lake Hwy
Medford, OR 97504

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Sales: 541-293-8045

Used Cars: 541-454-9753

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 4:00pm

Reviews of Lithia Honda in Medford

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1533 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

They say that they can get anyone financing but it's not

Reviewed by Jim from Cave junction Oregon October 01, 2025

They say that they can get anyone financing but it's not true at all.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Jim, Thank you for sharing your feedback on your recent experience. We work diligently to provide our customers with fair, efficient, and transparent car-buying experiences. Therefore, I'm sorry to see you feel our services fell short this time around. I would be more than happy to address any remaining questions or concerns you have, so please feel free to reach me at thawes@lithia.com. I hope we can earn back your business in the future! Best, Travis Hawes General Manager

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

They don't honor their word.

Reviewed by whereiamnowMarch 13, 2025

They don't honor their word. We bought a Subaru Forester, it had a bad tire, a chip in the window, and a clicking noise when turning left. We brought it right back to them. They argued with us about putting new tires on, wanting us to pay for it. They said they couldn't diagnose the clicking sound but would note it in our paperwork that At Any Time should it cause an issue with our car they'd cover the repairs. When we took it to our Mechanic, he diagnosed the axle issue quickly, we went back to Lithia Honda and they said that they would not honor their repair promise. That we'd waited too long after the warranty. We reiterated that they'd said since the issue was noted from day of buying, since their service department couldn't diagnose the issue but it was evident and in the car's record so would be repaired at no cost to us Whenever should it cause issue and we had it diagnosed. Lithia Honda Does Not Have Integrity. Will not be doing business with them again.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, Thank you for taking the time to speak with me regarding the repairs that were promised on your Subaru Forester. Please know I am working on investigating this issue and will be reaching out to you shortly. I appreciate your patience and willingness to work with my team. Thank you, Allen Johnson - Service Manager - allenjohnson1@lithia.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

I feel that Billy went above and beyond our expectations.

Reviewed by JsperoniFebruary 06, 2025

I feel that Billy went above and beyond our expectations. We are very satisfied with the outcome of the vehicle. we’re enjoying our Honda Ridgeline thank you

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, Jsperoni, It's fantastic to hear that Billy exceeded your expectations at Lithia Honda in Medford! Enjoy every moment with your new Honda Ridgeline, and thank you for sharing this wonderful feedback.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lithia Honda in Medford

Lithia Honda in Medford near the surrounding areas of Medford Ashland Grants Pass Central Point Jacksonville and Rogue River Oregon features a wide selection of new Honda and used Honda cars trucks and SUVs. Honda Medford also has Honda Certified Used Cars and SUVs vehicles that meet Honda's demanding standards for quality and pass a meticulous certification process.

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