4600 Cleveland Rd
Wooster, OH 44691

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Sales: 330-403-4389

Used Cars: 330-355-8448

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Germain Honda of College Hills

Overall Rating:

4.2 (out of 5)

75% recommend this dealer

8 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

this dealership is awesome.

Reviewed by gail2435April 26, 2025

this dealership is awesome. I just traded in my Civic for a new HRV and they were great. And I love my new car

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Congratulations on you new Honda HRV. We thank you for allowing us to assist with your recent automotive needs and we appreciate your kind words. Best Regards, Don Asher General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Tried for over a week to schedule service online.

Reviewed by Honduhh77October 27, 2024

Tried for over a week to schedule service online. They have an automated system with fake people who send you text messages that say they will let the dealership know what your service inquiry is about and that they will make sure someone gets back to you. I literally tried for 8 days to get a quote on a crv repair and have gotten nothing but the run around. I’ll take my money elsewhere

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Sorry for our lack of communication when it counted most, when you needed us in a time crunch. Our text box on our website is in fact an offsite support team that hands off the message and or schedules the most popular services like oil changes. In the future we will be diligent and faster at responding to your needs. We look forward to seeing you in the future. Best Regards, Don Asher General Manager

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had an exceptional experience with Germain Honda,

Reviewed by KAlwineOctober 04, 2024

I had an exceptional experience with Germain Honda, thanks to Bobby’s outstanding customer service. When I encountered transmission issues 200 miles away, Bobby went above and beyond by promptly finding me a nearby dealership. Even after my transmission was replaced and I faced further issues upon returning home to Wooster, Bobby remained by my side every step of the way. Her polite and helpful attitude made a stressful situation much easier. I highly recommend Germain Honda and commend Bobby for her excellent support.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We thank you for taking the time to highlight Bobbi in the kind review. She is truly dedicated to customer satisfaction and we are thrilled to know it shined through during your recent experience. Please let us know if you need anything further. Best Regards, Don Asher General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Germain Honda of College Hills

Welcome To Germain Honda Of College Hills On behalf of our entire team, we’d like to cordially welcome you to Germain Honda of College Hills. We first opened our doors back in 1990, the dealership was owned and operated by Bob Bressi for 25 years. Bob provided a family-owned and operated business for the area for 26 years, providing great service. Now, Germain Honda of College Hills is part of the Germain Motor Company, the same family-owned traditions and hands-on approach to customer service continues to this very day. As part of the Germain family, our customers have access to a wealth of resources ranging from our Germain to You and Germain Shipping programs along with an expert staff of sales and service professionals. It’s our goal to cultivate long-lasting relationships with our customers by providing a flexible, pressure-free shopping experience.

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