6155 West Central Avenue
Toledo, OH 43615

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Sales: 419-841-2222

Used Cars: 419-841-2222

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Brown Honda

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

457 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Tire Warranty a scam

Reviewed by Aaron Jacobs from Savoy, ILNovember 15, 2023

One of the things they do at Brown—when they want to sell you tires—is talk up their "great" warranty. "Full replacement for two years!" But what if I can't get here? I live in Illinois. "Go anywhere they carry this tire and just let us know." That's precisely what I needed to do when a tire failed on Sept 4 (Labor Day) and I let them know the next day, providing the original receipt and replacement receipt. I was connected with Marc Adkins–Fixed Operations Director. Unfortunately, it's very difficult to get a timely response from Marc (a week or more each time I reach out). First he sends me to the insurance company. They said he needs to do it. I inform Marc and now the time just flies by. Oct 20 I'm told we have pre approval and I'll be reimbursed as soon as funds are released. It's now Nov 15 and I've just been told the claim is denied because I didn't get the service done at Brown. Mr. Adkins and his employees don't know the product they're selling to the point they're going to waste my time for two and a half months. I doubt anyone cares. It's just another dealership scam, very disappointing. I won't be going back, that's for sure.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience buying a car at Brown Honda.

Reviewed by Gina September 25, 2023

I had a great experience buying a car at Brown Honda. Johnny Grimmett is an excellent sales man and was able to find me the perfect car for my needs! He was very knowlegable about the vehicle and made the buying experience easy and pleasant . His partner John was also an excellent and knowledgeable salesman and spent a lot of time with me helping me set up the car to my needs! When I need my next car I will come back to Brown Honda because of them!!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Was a recall good friendly service !

Reviewed by DeeJune 16, 2023

Was a recall good friendly service !will return for future recalls good job 👍🏻 short staffed

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind feedback about your recent visit here at Brown Honda! We look forward to seeing you next time, Dee!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Brown Honda

At Brown Honda we offer new Honda cars in Toledo such as the Accord along with used cars trucks SUVs in Toledo by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Toledo!

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  • No cost, no-hassle negotiation
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