Hugh White Honda

A True Gem in the Car Sales Industry! I am writing this review two years after my first purchase from Murphy, and I just had to come back and share my experience. I recently bought a new car from him, and the reason I drove back to Hugh White Honda was for one reason: Murphy. My first interaction with him was two years ago when I bought a used car. He was so exceptional that he left a permanent impression. In a world where you often hear car sales horror stories, Murphy is a breath of fresh air. He operates with incredible integrity, honesty, and transparency. You never feel like you're being sold to; instead, you feel like he's a trusted advisor helping you make the best decision for your needs and budget. What truly sets him apart is that he genuinely wants to give the customer a great deal and make them happy. He isn't focused on the biggest commission; he's focused on creating a lifelong customer. He succeeded with me! Because of my first experience, I knew exactly who to contact when I was ready for a new vehicle, and he delivered yet another flawless, stress-free experience. Murphy is a true gem. You simply don't find sales representatives like him anymore. He is really nice, friendly, and a consummate professional. Thank you again, Murphy, for everything. Hugh White Honda is very lucky to have you!

Dealership never responded to my inquiry submitted through cars.com. I called them a week later and they hadn't had the car in question for a while. It's STILL listed on cars.com as being available. I was not impressed.

From initial contact to driving my new Honda Prologue off the lot, the entire buying experience turned out to be excellent! There were bumps in the road, but those were because of another dealership involved in getting me the car I wanted and because I wanted a very specific color interior/exterior color combo. BUT, my sales specialist Veronica, supported by sales managers Tyler and Mark navigated the challenges very well, answered all of my questions, and stayed in very close communication. In the end, I am more than happy and consider this the best car buying expereince I have had in more than 40 years of buying cars. They treated me like a friend, rather than simply a customer and never showed their concern for making a buck, rather their focus on making me happy! Bravo Hugh White Honda Team!