1360 Auto Mall Dr
Columbus, OH 43228

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Sales: 888-592-3916

Used Cars: 888-882-4179

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 10:00pm
Tue 7:00am – 10:00pm
Wed 7:00am – 10:00pm
Thu 7:00am – 10:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hugh White Honda

Overall Rating:

4.4 (out of 5)

97% recommend this dealer

1346 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

From initial contact to driving my new Honda Prologue off

Reviewed by mcheart62April 07, 2025

From initial contact to driving my new Honda Prologue off the lot, the entire buying experience turned out to be excellent! There were bumps in the road, but those were because of another dealership involved in getting me the car I wanted and because I wanted a very specific color interior/exterior color combo. BUT, my sales specialist Veronica, supported by sales managers Tyler and Mark navigated the challenges very well, answered all of my questions, and stayed in very close communication. In the end, I am more than happy and consider this the best car buying expereince I have had in more than 40 years of buying cars. They treated me like a friend, rather than simply a customer and never showed their concern for making a buck, rather their focus on making me happy! Bravo Hugh White Honda Team!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

First, I do have to say that Jordan is a pleasant,

Reviewed by Lee from Amanda, OHFebruary 22, 2025

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had my car service at Hughe white Honda at georgesville

Reviewed by Sarah M from Hilliard, OhioJanuary 28, 2025

I had my car service at Hughe white Honda at georgesville auto mall and Steve is my Communication which was excellent his hospitality was great. He worked with me on a price deal and they’re honest there and they don’t work off Commission in the service department. Which I’ll be back and highly recommend this place to get your car serviced! Steve Communicated very, very well I’m very very happy thank you!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hugh White Honda

Hugh White Honda is one of the oldest Honda dealers in the United States selling new Honda cars since 1971! Originally we were located on Broad street at Cleveland Avenue. Hugh White Honda was dualed with Hugh White Chevrolet. In December of 2003 Hugh White Honda constructed and moved into a new "state of the art" facility. This new environmentally friendly and modern building is triple our original size. Customers say the new location is much easier to get to we are a quick drive from most anywhere in Columbus. Conveniently located at I-270 and Georgesville Road. If the Deal's Right It must be Hugh White!

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