Honda
New Car Dealership in Cincinnati, OH
Overall Rating
3.9/5
Read dealer reviews
Welcome to Performance Kings Honda!Performance Kings Honda is proud to be one of the premier dealerships in the Cincinnati area.
From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Performance Kings Honda a wonderful one - for the life of your vehicle.
Whether you need to purchase, finance, or service a New or Pre-Owned Honda, you've come to the right place!
Need service for your new Honda?
Performance Kings Honda's Honda-trained mechanics can help.
Performance Kings Honda Reviews
Overall Rating
3.9/5
106 out of 145 people recommended this dealer
Overall Facilities:
3.9/5
Don't care about you as a person at all
Reviewed by Caleb
in Cincinnati, OH
May 09, 2020
I visited their site on 4521 Kings Water Dr, a site they use for used cars.
We made an appointment to see a car at 10am and specifically asked if we could bring a large dog to make sure he fit in the car, the large dog being the primary reason we wanted a bigger car. The salesperson was unsure but confirmed with their manager that it would be ok. We also went through the trouble of confirming this with another manager that was on site just to be sure.
We arrived at the site 5-10 mins before our appointment and went through the standard introductions and license verification and were then informed that the car wasn't there, they didn't know where it was.We has made the appointment only the day before and confirmed it that morning. At 10:15 they had found the car, it was out on a test drive with another couple and they didn't know when it would be back. We stood in the lobby and waited, took the dog out for a quick potty break, returned to the lobby and waited some more. At 10:45 the car had returned and they took us out to see it but informed us that the couple that had just test driven might buy it before we could do anything. We asked if we could at least put the dog in it to make sure he fit as this was the primary reason we had come to see it. The salesman emphatically answered no, they don't allow animals in any of their cars. Our jaws dropped and we told the salesman about the 3 other individuals, 2 of them managers, that had confirmed to us just that morning that it would be ok, to which he said he'd have to confirm on his own... 10 mins later he returned and said that it would be ok but that they had just sold the car to the other couple. We would not be allowed to put our dog in the car, we would not be allowed to test drive it, and he showed us the door.
There was no offer to see another car, a similar car, or even an apology for wasting our time. In short order the salesman was on his phone with probably the next customer with no regard for us. The lack of communication at this site is startling, their time management is extremely poor, and their regard for customers as people is non-existent. Brick and mortar stores are supposed to survive in this digital age due to their humanity and customer support but I guess this store doesn't think that's important. Take my advice, use something like Carvana, Vroom, or Carmax. They'll deliver the car right to you so you don't have to wait for an hour after your appointment, they won't let the walk-in before you take the car you had come all the way in to see, they'll let you do whatever you want to make sure it's the car for you, and they have a great return policy. Kings Honda? They don't care about you at all.
Rick S. Was So nice!
Reviewed by Katrina T
in Cincinnati, OH
February 25, 2020
While I ended up not purchasing through them, I inquired about a vehicle and was promptly responded to by Rick S. I explained what I was looking for and he kindly looked and let me know what was available, and continued to check, and was not pushy what so ever. Even when I purchased a vehicle else where he congratulated me, and after car shopping for 4 months, I feel he should be commended as being one of the nicest people through this process I've come in contact with! Car buying is extremely stressful, but he was very kind and sincere. I would definitely consider seeking him out in the future!
Great used car experience
Reviewed by Todd
in Mason, OH
January 25, 2018
I had purchased a new 2018 Honda CRV from Al Glover in December and came back to him when we needed to replace the car I take to work. Ended up buying a 2005 Honda Accord.
Al is great to work with. He was upfront and very clear about all aspects of the purchasing process. Normally I hate going to buy cars, but Al treated me as a friend for both my purchase.
Thank you, Al.
